Organized and dependable candidate, successful at managing multiple priorities with a positive attitude and 20 years of office experience. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
General Manager
McDonald's Restaurant
06.2004 - Current
Implemented operational strategies and effectively built customer and employee loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Introduced new methods, practices, and systems to reduce turnaround time.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Formulated policies and procedures to streamline operations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Assisted in recruiting, hiring and training of team members.
Developed and implemented strategies to increase sales and profitability.