Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katarzyna Mikina

Schiller Park,IL

Summary

Dynamic and ambitious Business Administration graduate, eager to contribute to projects, learn from seasoned professionals, and drive impactful results while gaining valuable insights into the workings of the business world.

Overview

4
4
years of professional experience

Work History

Internship

J.J. Doorhy & Associates
06.2024 - Current
  • Gained valuable experience working within the insurance industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Salon Administrator

Tricoci Salon & Spa
08.2021 - 06.2024
  • Successfully processed payroll hours on a weekly basis, meeting the required deadline in order to
    ensure 100% of employees receive timely payment.
  • Conducted daily audits of petty cash, vault and cash drawers.
  • Distributed new hire paperwork and provided orientation to new employees regarding company policies, pay procedures and benefits.
  • Communicated benefit and open enrollment information.

Guest Service Lead

Tricoci Salon & Spa
07.2020 - 08.2021
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner.
  • Answered incoming calls using the standard greeting in a timely manner and book appointments based on specific service time requirements.
  • Utilized effective selling skills and in-depth knowledge of spa/salon offerings to promote add-on
    services, gift certificate sales, and retail sales.
  • Supported technicians by managing schedules and breaks, handling backlog and accommodating guests.

Education

Bachelor of Science - Business Administration

Elmhurst University
Elmhurst, IL
05.2024

Skills

  • Bilingual (Polish)
  • Recordkeeping and File Management
  • Microsoft Office
  • Administrative experience
  • Customer service
  • Attention to Detail

Languages

Polish
Native or Bilingual

Timeline

Internship

J.J. Doorhy & Associates
06.2024 - Current

Salon Administrator

Tricoci Salon & Spa
08.2021 - 06.2024

Guest Service Lead

Tricoci Salon & Spa
07.2020 - 08.2021

Bachelor of Science - Business Administration

Elmhurst University

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Katarzyna Mikina