Katarzyna Szczuka
Bayside
Summary
Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Mazs Realty LLC
455 Greene Avenue, Brooklyn, NY 11216
02.2018 - Current
- Streamlining executive communication by managing emails.
- Paying and recording bills as directed.
- Maintaining confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Recording credit card transactions per given breakdown into correct categories.
- Scanning and entering physical bills into correct categories/folders.
- Preparing lease/renewal agreements for tenants from various managed buildings totaling to 296 apartments.
- Communicating with tenants as needed.
- Occasionally acting as a real estate agent by meeting potential tenants during vacant apartment showings.
- Tracking initial/additional security deposits for tenants.
- Reconciling monthly Quickbooks/Appfolio cash flows for each company/building with bank account statements.
- Improving office efficiency by implementing new filing systems and document management processes.
- Assisting in the development of company policies and procedures, contributing to a more organized work environment.
- Managing office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Handling payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Calculating and paying quarterly/yearly NYS-45, Form 941, Form 940, IT204
- Preparing W2's and 1099's for vendors
- Proactively identifying areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Handling confidential and sensitive information with discretion and tact.
- Answering high volume of email inquiries and initiated actions to respond or direct messages for managers
- Facilitating training and onboarding for incoming office staff.
- Creating and managed office systems to efficiently deal with documentation.
- Handling incoming and outgoing mail and email.
- Screening business voicemail and directing to appropriate party.
Kubus Photo Lab
Andrzej Redziniak
102 Nassau Avenue, Brooklyn, NY 11222
08.2017 - 01.2018
- Improved customer satisfaction by providing high-quality photo services and maintaining a clean, organized lab environment.
- Managed inventory and supplies, ensuring optimal stock levels for uninterrupted production and service delivery.
- Maximized sales opportunities by promoting additional products and services to clients during consultations.
- Provided exceptional customer service by addressing concerns quickly and effectively resolving any issues that arose.
- Trained and supervised staff members, resulting in a knowledgeable team capable of consistently meeting customer needs.
Cafe Rochelle
Mariusz Kulesza
940 Manhattan Avenue, Brooklyn, NY 11222
05.2016 - 06.2017
- Improved customer satisfaction by providing exceptional service and promptly addressing inquiries.
- Managed daily cafe operations, ensuring efficiency and seamless customer experience.
- Trained new staff members on cafe policies and procedures for consistent service quality.
- Enhanced overall cafe atmosphere with a focus on cleanliness, organization, and visual appeal.
- Resolved customer complaints professionally while implementing corrective actions to prevent future issues.
- Oversaw cash handling, daily financial reporting, and reconciling discrepancies for accurate bookkeeping.
Education
Bachelor of Arts - International Criminal Justice & Computer Science
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2024
Skills
- Office Management
- Expense Reporting
- Database Management
- Customer Service
- Mail Management
- Meticulous Attention to Detail
- Information Confidentiality
- Payroll
- Strong Problem Solver
- Executive Support
- Bookkeeping
- Document Preparation
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Software
Quickbooks, Appfolio, RIS, Microsoft Word
Timeline
Executive Assistant
Mazs Realty LLC
02.2018 - Current
Kubus Photo Lab
Andrzej Redziniak
08.2017 - 01.2018
Cafe Rochelle
Mariusz Kulesza
05.2016 - 06.2017
Bachelor of Arts - International Criminal Justice & Computer Science
John Jay College of Criminal Justice of The City University of New York