Katayama Terris

Returned to Ward Painting Company as I completed my phlebotomy training.

• Assisted with light housekeeping duties as well as running errands.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Engaged with children on age-appropriate level.
• Played games, worked on puzzles, and read books to young children.
• Encouraged children to be understanding and patient with others.
• Provided developmentally appropriate activities for children.

• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Used brushes, spray guns and paint rollers to paint surfaces.
• Completed interior and exterior painting for variety of residential and commercial clients.
• Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
• Followed safety protocols and used protective equipment during painting projects to minimize risk.
• Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
• Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
• Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.

• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Served food and beverages promptly with focused attention to customer needs.

• During the autumn season, I worked as a seasonal employee where I had the opportunity to scoop delicious ice cream for customers. Additionally, I was responsible for assisting visitors in the pumpkin patch, ensuring that they had a pleasant experience while selecting their perfect pumpkin. As a cashier, I was responsible for managing the sales of various retail items, providing excellent customer service, and handling transactions accurately.