Avid Reader
Poetry Lover
New York Mets/Baseball Enthusiast
Pets (Owner of one large lizard, a demanding cat, and a very misbehaved rabbit)
Collector of Trinkets
Kate Baker
Admin Assistant/Patient Coordinator
New York,NY
Summary
Highly adaptable employee with history as a copywriter, contributing
writer, administrative assistant, a n d patient coordinator. Currently
employed working with patient charting, patient communication, and
aesthetic sales. A hard worker who's been steadily employed since the
age of 15, my interest in combining creative and analytical writing has
grown with me. Armed with a bachelor's degree in Journalism + Design,with a double minor in literary studies a n d creative writing, I have practiced and later mastered various elements in my field of study.
Overview
8
8
years of professional experience
Work History
Admin Assistant / Patient Coordinator / Sales
Dr. GolBerg Institute of Functional & Aesthetic Medicine
06.2024 - Current
- Managed all scheduling of appointments efficiently for both patients and staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated patient intake processes and maintained accurate records through physical charts and Nextech.
- Handled correspondence, including emails and phone calls from patients, mainly on GoHighLevel.
- Ordered prescriptions and bloodwork records.
- Conducted consultations to help patients determine the best aesthetic or functional medical procedure to pursue.
- Finalized sales, and later guided guests towards additional treatments.
Data Annotator / Writing Editor
Data Annotation Tech
12.2023 - Current
- Trained AI models to be helpful/harmless when providing data, checked responses thoroughly for dangerous elements or hallucinated data.
- Reviewed and edited written work from a variety of AI sources.
- Peer-reviewed work provided by other members of staff.
Event Promotion / Social Media
Georgia Room
10.2022 - 12.2024
- Helped coordinate and host events at the venue.
- Provided social media content and worked to enhance the company brand.
- Worked with staff to ensure seamless experiences for the guests.
Copywriter
Keller Williams / NewDevRev Magazine
05.2022 - 01.2024
- Developed quality and individualized content for KWNYC/NewDevRev with keyword-rich text and solid call to action statements.
- Conducted primary and secondary research on products and strategies.
- Followed trends in industry to capitalize on emerging trends.
- Mastered SEO to ensure website clicks/relevant content.
Hostess
Sant Ambroeus
09.2021 - 12.2023
- Answered telephone to provide dining information and take reservations.
- Greeted guests and sat customers at tables or in waiting areas.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Learned and mastered hospitality protocol.
Content Writer
Society19 Magazine
05.2022 - 08.2022
- Brainstormed, researched and contributed content ideas that appealed to target audience.
- Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
- Delivered high-quality, insightful, informative and entertaining written content while meeting tight deadlines.
- Followed trends in fashion, makeup, culture, cuisine, nightlife, etc to create relevant content for Society19.
Maitre D’
Sue and Hai
08.2018 - 02.2021
- Remembered repeat customers by name and preferences, delivered small touches of familiarity to dining experience and greeted customers upon arrival.
- Directed and trained 6 team members to perform according to company and industry quality standards and established job objectives for optimum customer service.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Arts (B.A.) - Journalism + Design
The New School University
New York, New York06.2023
High School Diploma - undefined
Yorktown High School
Westchester, New York06.2019
Skills
- Copywriting
- Trend Monitoring/SEO
- Office administration
- Administrative support
- Content creation
- Knowledge of EMR tools for patient charting
- Sales, Product Pushing
- Creative Writing/Poetry
- Computer skills
- Customer and client relations
Interests
Timeline
Admin Assistant / Patient Coordinator / Sales
Dr. GolBerg Institute of Functional & Aesthetic Medicine
06.2024 - Current
Data Annotator / Writing Editor
Data Annotation Tech
12.2023 - Current
Event Promotion / Social Media
Georgia Room
10.2022 - 12.2024
Copywriter
Keller Williams / NewDevRev Magazine
05.2022 - 01.2024
Content Writer
Society19 Magazine
05.2022 - 08.2022
Hostess
Sant Ambroeus
09.2021 - 12.2023
Maitre D’
Sue and Hai
08.2018 - 02.2021
High School Diploma - undefined
Yorktown High School
Bachelor of Arts (B.A.) - Journalism + Design
The New School University