Summary
Overview
Work History
Education
Timeline
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Chad Bauer

Lakewood Ranch,FL

Summary

Performance-oriented Leader offering exceptional record of achievement in sales, finance and organizational management in the automotive industry over a 15-year career.

Overview

12
12
years of professional experience

Work History

Regional Director

NVP Warranty
02.2023 - Current
  • Currently managing a field team across FL, GA, AL, TN, MS, NC, SC, AR, responsible for all aspects of the business.
  • Headed national strategic partnership acquisition and relationship management, resulting in an additional $5 million annually in revenue.
  • Created and implemented an F&I training platform and workshop, hosting events in major markets across the US. The results of this program achieved an average increase in product penetration by 55% among attendees.
  • Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented business strategies, increasing revenue and effectively opening new markets in both Florida and Alabama during 2023.

Director of Inside Sales

Vroom
09.2022 - 02.2023
  • Lead, coach and develop Inside Sales Department for eCommerce vehicle buying platform
  • Established processes for new department to scale including call campaigns, scripts, training curriculum, SOPs and vendor relationships.
  • Increased direct to consumer sales via agent by 220%
  • Implement Finance and After Product processes to increase penetration and profitability
  • Regular coaching on both soft and hard skills to drive greater individual and team performance
  • Accountable for all sales performance metrics

Partner

KMCB Enterprises
10.2020 - 07.2022
  • Worked directly with Franchise Auto Dealerships in a consulting capacity
  • Conducted end to end Sales and Finance training in Top 25 volume dealerships.
  • Increased profitability and customer satisfaction with every client.

Regional Sales Manager

Westlake Financial Services
12.2017 - 11.2020
  • Managed a field team of over 35 Dealer Account Managers across 6 states while consistently achieving the tope results in company.
  • 3 straight years of over 100% YoY growth. Recognized as Regional Manager of Year in 2019 with over 200% YoY growth in acquisitions.
  • Coached Account Managers in product specifications, sales incentives and selling techniques, significantly increasing both productivity and retention.
  • Exceeded targets by building, directing and motivating high-performing sales team. Developed 6 different team members into top 20 national producers.
  • Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
  • In charge of recruiting, training and managing all staff while creating profitability in auto loan acquisitions from dealer partner network


National Sales Trainer

Westlake Financial Services
09.2016 - 11.2017
  • Corporate Sales Trainer responsible for development and training of all new Dealer Account Managers.
  • Team lead in development and implementation of training curriculum and processes that are currently being used by Westlake
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Managed recruitment, training and development for highly effective sales team.
  • Recognized as National Sales Trainer of Year in 2017.

Dealer Account Manager

Westlake Financial Services
07.2015 - 09.2016
  • Developed large, producing dealer base within franchise and independent automotive dealer markets using consultative approach with product offerings including indirect auto finance, SaaS suites, inventory financing and customer acquisition.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Enrolled and developed an account base of 120 dealers with consistent production penetration over 80% in less than a year.
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
  • Prepared and implemented strategic growth plans for territory based on company goals and expectations.
  • Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
  • Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.


General Sales Manager

Sea Breeze Ford
08.2011 - 07.2015
  • Responsible for all aspect of Sales and Finance Departments.
  • Top of Zone dealer in CSI
  • Increase store from 70 units/month to 150 units/month within 12 months.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Supervised sales team of 20 people, stepping in to support employees and deliver smooth sales processes for clients.
  • Developed and implemented comprehensive salesperson training program.

Education

Bachelor of Science - Business Administration

Sacred Heart University
Fairfield, CT
06.2003

Timeline

Regional Director

NVP Warranty
02.2023 - Current

Director of Inside Sales

Vroom
09.2022 - 02.2023

Partner

KMCB Enterprises
10.2020 - 07.2022

Regional Sales Manager

Westlake Financial Services
12.2017 - 11.2020

National Sales Trainer

Westlake Financial Services
09.2016 - 11.2017

Dealer Account Manager

Westlake Financial Services
07.2015 - 09.2016

General Sales Manager

Sea Breeze Ford
08.2011 - 07.2015

Bachelor of Science - Business Administration

Sacred Heart University

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Chad Bauer