Kate Brockmeyer
IT Project Manager
St Louis,MO
Summary
Knowledgeable IT Project Manager in Security oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement security and tech needs. Manages technology security, strategy, training and documentation. And has a passion for aligning security architecture plans and processes with security standards and business goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT PROJECT MANAGER AND CYBERSECURITY ANALYST
LTI Trucking Services
St. Louis, MO
05.2022 - Current
- Tested programs and databases to identify issues and make necessary modifications.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Led and assisted technical upgrade projects by working and coordinating with consultants and developers for integrations.
- Oversaw large portfolio of IT projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
- Proposed and implemented system enhancements to improve performance and reliability of storage environment.
Technical Support Specialist
LTI Trucking Services
St. Louis, MO
11.2019 - 05.2022
- Managed vendor performance to maximize profitability and achieve financial objectives.
- Worked with team colleagues, internal IT and vendor partner to troubleshoot system issues and verify timely completion of upgrades, resolutions and maintenance tasks.
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies within the department.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
FIELD SERVICES SUPERVISOR
Warehouse Of Fixtures
St. Louis, MO
01.2019 - 11.2019
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Spearheaded process improvement initiatives to reduce service costs.
- Managed vendor performance to maximize profitability and achieve financial objectives.
- Assessed vendor services for compliance with company policies.
- Operated in self-directed environment with minimal input to solve problems and implement resolutions.
- Facilitated communication between vendors, subcontractors and customers.
GENERAL MANAGER
Facility Services Group
Hazelwood, MO
04.2015 - 12.2018
- Developed and maintained relationships with customers and suppliers through account development.
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
- Designed customized data collection models for specific visualization tasks.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
Skills
- Technology Implementation
- IT Project Development
- Software Deployment
- Operation and Information Security
- Process Improvement Initiatives
- Maintenance Organization and Development
- System Design and Implementation
- Configuration and Management
- Regulatory Controls
- Risk Mitigation Plans
- Complex Problem-Solving
- Business Intelligence Project Management
Certification
Washington University of St. Louis Cybersecurity Certificate as of June 2021.
Affiliations
BOMA (Building Owners and Management Association)Held the position of chair on the Green Committee from 2016 to October 2017.
https://www.linkedin.com/in/katie-brockmeyer/
Timeline
IT PROJECT MANAGER AND CYBERSECURITY ANALYST
LTI Trucking Services
05.2022 - Current
Technical Support Specialist
LTI Trucking Services
11.2019 - 05.2022
FIELD SERVICES SUPERVISOR
Warehouse Of Fixtures
01.2019 - 11.2019
GENERAL MANAGER
Facility Services Group
04.2015 - 12.2018
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