Kathryn Bunkelman

Supervise field office technicians and delegate daily tasks to ensure operational objectives are consistently achieved.

Maintain a safe field office environment by conducting routine safety inspections and promptly reporting any suspicious activity to Federal Protection Services.

Assist the public with various inquires in regards to SSA programs and explain complex entitlement programs in a simplified manner that is easily understood by others.

Consistently conduct myself in a professional and empathetic manner, delivering world-class customer service by proactively diffusing potential conflicts and ensure a positive business experience that fosters trust and long term relationships.

Effectively manage multiple workloads simultaneously while thriving in a fast-paced business environment and maintaining high productivity standards.

Address a range of personnel-related matters, including leave and attendance management, payroll, FMLA requests, and identifying and coordinating training needs for various Social Security Programs.

Served at the 128th Refueling Wing in Milwaukee, WI as an Aero Repair Technician on the KC-135.

Troubleshot numerous aircraft systems with a focus on landing gear and flight controls.

Reviewed technical data during aircraft maintenance procedures to ensure compliance with established protocols and safety standards.

Order necessary replacement parts and completed proper documentation in compliance with record keeping procedures.

Received Maintainer of the Year Award after deployment to Spain for Operation United Protector.