Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Kate Compton

Tacoma,WA

Summary

Strategic and results-driven Senior Business Process Analyst with extensive expertise in ERP implementation, cross-divisional program/project/portfolio management and vendor management. Demonstrated success in leading complex initiatives across Supply Chain, IT, Merchandising, Vendor Operations, and Sales & Customer Support. Passionate about driving operational efficiency and delivering measurable business value through innovative solutions and collaborative teamwork. Proactive leader dedicated to enhancing organizational performance and fostering a culture of continuous improvement.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Senior Business Process Analyst

Enterprise Backbone
10.2022 - Current
  • ERP implementation: design, development, and delivery of critical business capabilities. Testing, change management, training, data conversion, deployment / cutover, and post go-live support activities.
  • Manage Procure to Pay/PO Flex workstream (POs, EDI, Cross Dock). Collaborate cross-divisionally with IT, Supply Chain, Merchandising, Vendor Operations, DC Operations, Retail Operations, Finance and Sales & Customer Support.
  • Lead for the Vendor Strategy parallel workstream - identifying pilot vendors and planning for deployment.

Treasurer and KPI Lead

Warrior Inclusion Network
09.2024 - 09.2025
  • Supported REI's Veterans and Active Duty Employee Resource Group on the leadership team as Treasurer and KPI chair. Managed budget and event spend, as well as planning events and advocating for military veterans.

Program Manager

Supply Chain Strategy
04.2021 - 10.2022
  • Led the improvement of the divisional enhancement intake process (BINI) - resulting in over 57% completed or cancelled requests.
  • Supported Experiences and Rentals teams with Supply Chain activities.

Program Manager

Sales and Customer Support
11.2019 - 04.2021
  • Implemented the Unified Contact Center Communication (UC3) project which rolled out the Gladly platform for agents.
  • This tool consolidated agent tools (phone and chat) into one platform, increasing productivity and decreasing friction for REI customers.

Project Manager

IT Order Management
09.2018 - 11.2019
  • Lead PM for the Vendor Inventory Fulfillment (VIF) project which implemented the DSCO platform for vendor drop-ship. The VIF project generated $9M in revenue in its first year.
  • Supported Order Management (OMS) enhancements.

Senior Project Manager

Supply Chain Strategy
11.2016 - 09.2018
  • Delivered the new Labor Management tool and WMS upgrade across all DCs.
  • Led Buy Online, Pick Up in Store (BOPUS) business readiness activities, supporting $63M in demand.
  • Mentored project leads and provided PM training across the division.

Senior Analyst

Supply Chain Strategy
03.2014 - 11.2016
  • Earned Lean Six Sigma Green Belt - project focused on Outlet receipts at our distribution centers.
  • Led cross-functional teams in project initiatives, ensuring alignment with organizational goals and timelines. Projects included Partners site refresh, Non-Compliance updates and Co-op Brands/EDI.

Manager / Supervisor

Vendor Operations
01.2005 - 03.2014
  • Managed a team of Vendor Ops Analysts - team was responsible for the operational relationships with REI's Merchandising vendors including: non-compliance, vendor onboarding, EDI, vendor guide and requirements.
  • Led the first SAP implementation for vendor master data conversion and EDI.
  • Established an REI supported vendor portal through IBM and moved all vendors from fax based PO trading relationships to EDI. Managed IBM relationship for EDI.
  • Implemented Vendor Pre-Ticketing - ensured that vendors apply price tickets to items before shipment, resulting in a 96% decrease in flow to REI's Marking department.
  • Established REI relationship with industry groups like GS1 and the Retail Value Chain Federation (RVCF).

Assistant Buyer / Admin Roles

Merchandising & Corporate Services
01.1995 - 12.2004
  • Outlet and Books department MA (now known as ACM)
  • Supported merchandising executive leadership teams.
  • Supported Corporate Services team.

Education

B.A. - Communication Arts

University of Maryland
College Park

Skills

  • ERP Implementation (SAP, EDI, Data Conversion)
  • Program & Project Management
  • Vendor Management & B2B/EDI Integration
  • Cross-Functional Leadership
  • Process Improvement (Lean Six Sigma Green Belt)
  • Strategic Planning & Execution
  • Operational Efficiencies

Certification

  • Lean Six Sigma Green Belt – ETI Group (2014)
  • Diversity, Equity and Inclusion in the Workplace Certificate - University of South Florida Muma College of Business (2021)
  • Certified Scrum Master & Product Owner – Scrum Alliance (2019)
  • Project Management Levels 1 & 2 – Green River College (2016)
  • Business Management & Leadership – University of Washington (2014)

Timeline

Treasurer and KPI Lead

Warrior Inclusion Network
09.2024 - 09.2025

Senior Business Process Analyst

Enterprise Backbone
10.2022 - Current

Program Manager

Supply Chain Strategy
04.2021 - 10.2022

Program Manager

Sales and Customer Support
11.2019 - 04.2021

Project Manager

IT Order Management
09.2018 - 11.2019

Senior Project Manager

Supply Chain Strategy
11.2016 - 09.2018

Senior Analyst

Supply Chain Strategy
03.2014 - 11.2016

Manager / Supervisor

Vendor Operations
01.2005 - 03.2014

Assistant Buyer / Admin Roles

Merchandising & Corporate Services
01.1995 - 12.2004

B.A. - Communication Arts

University of Maryland

Awards

Anderson Award – 2017, 2024

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