Katherine Daly
Saint Agatha
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Beyond Juice
04.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Lifeguard
Grosse Pointe Shores Pool
05.2022 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Prevented accidents through regular equipment inspections and maintenance.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Ice Cream Server
Wally's Frozen Custard
03.2022 - 05.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Kept tidy and organized area to comply with cleanliness standards.
- Processed sales transactions for cash, debit, and credit purchases.
Education
High School Diploma -
Lakeview High School
Saint Clair Shores, MI05.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team Leadership
Certification
- First Aid/CPR Certified
- Lifeguard Training - til 2026
Timeline
Barista
Beyond Juice
04.2024 - 08.2024
Lifeguard
Grosse Pointe Shores Pool
05.2022 - 08.2024
Ice Cream Server
Wally's Frozen Custard
03.2022 - 05.2023
High School Diploma -
Lakeview High School
Similar Profiles
Md Abdullah Al MamunMd Abdullah Al Mamun
Shopkeeper at Khan Juice(Ex Agha Juice)Shopkeeper at Khan Juice(Ex Agha Juice)
Emily MurphyEmily Murphy
District Manager at CMCS Juice- Jamba JuiceDistrict Manager at CMCS Juice- Jamba Juice
Khatuna MamaiashviliKhatuna Mamaiashvili
Chief Technologist at LTD. "Campa" (fruit Juice, Nectar And Juice Prod.)Chief Technologist at LTD. "Campa" (fruit Juice, Nectar And Juice Prod.)
Tristan BarrTristan Barr
Sales Consultant at Hutcheson Ford Sales, INC.Sales Consultant at Hutcheson Ford Sales, INC.
Johanna McknightJohanna Mcknight
Revenue Management Consulting Analyst at Enterprise MobilityRevenue Management Consulting Analyst at Enterprise Mobility