Kate Dixon
Paul,ID
Overview
9
9
years of professional experience
Work History
Daycare Teacher
Impact Athletic Club
01.2023 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Blogger
Lulu Bella Boutique
01.2023 - Current
- Proofread edited, and revised content as needed to maintain accuracy and high quality standards.
- Optimized blog posts for SEO, resulting in higher search engine rankings and increased organic traffic.
- Updated older blog posts to refresh content, maintain relevance, and improve search engine performance over time.
- Researched creative topics to write, edit and create layouts for new articles and features.
- Posted regularly on blog and other social media outlets to increase retention, acquisition rates and levels of engagement with blog.
- Maintained aesthetics of blog through images and troubleshooting issues.
- Increased readership by creating engaging and informative blog posts on various topics.
Barista
Cozy Coffee
10.2021 - 12.2021
- I had pregnancy complications
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
bartender/cook
Odunkens
10.2020 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Kitchen Manager
McAllisters
06.2019 - 10.2020
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Calculated prices of ingredients to monitor food costs and control expenses.
Server
The Counter
11.2018 - 05.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Produce/Bakery Team Member
Whole Foods
07.2018 - 11.2018
- Maintained a clean and organized work environment, ensuring compliance with food safety standards.
- Coordinated special orders for large-scale events or customized requests, ensuring timely completion and customer satisfaction.
- Managed resources effectively by monitoring ingredient levels and placing timely orders as needed to maintain adequate stock levels.
- Improved overall customer experience by quickly addressing concerns or complaints related to baked goods or services provided.
- Demonstrated excellent time management skills, consistently meeting production deadlines and order fulfillments.
- Participated in weekly meetings with management to discuss strategies for improving bakery performance metrics.
Server/Cashier
Maxie's Pizza
02.2018 - 07.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Kitchen Manager/ Room Service
Hampton Inn
02.2018 - 07.2018
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Barista Manager
Moxie Java Tuscany
10.2016 - 02.2018
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Increased employee retention by implementing effective training programs and fostering a positive work culture.
- Monitored customer feedback to improve barista performance and customer service.
- Elevated overall store atmosphere with attention to detail in visual merchandising displays that showcased featured products effectively.
Manager/Cashier
Golden Bee Luxury Soap Co.
05.2017 - 10.2017
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Increased market share with strategic business development efforts, expanding into untapped markets.
Salad Bar/ Dish Pit
Sizzler
10.2015 - 10.2016
- Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
- Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
- Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
- Increased customer loyalty with friendly service and attentiveness to dietary restrictions or preferences.
- Minimized cross-contamination during preparation and stocking.
- Collaborated with kitchen staff to ensure timely replenishment of popular items during busy shifts.
- Demonstrated adaptability when faced with unexpected changes or challenges in daily operations, ensuring smooth transitions without compromising quality or efficiency.
- Improved guest experience through exceptional attention to detail in presentation, taste, variety, and overall consistency of offerings at the salad bar.
Education
Associate of Arts - Liberal Arts And General Studies
College of Southern Idaho
Twin Falls, ID05.2018
Skills
- Customer Service
- Management
- Barista
- Bartending
- Serving
- Communications
- Memorization
- Conflict resolution
- Tills
- Leadership
- Time management
- Adaptability
- Time Management
- Child Safety
- Cleaning and sanitation
- Lesson Planning
Timeline
Daycare Teacher
Impact Athletic Club
01.2023 - Current
Blogger
Lulu Bella Boutique
01.2023 - Current
Barista
Cozy Coffee
10.2021 - 12.2021
bartender/cook
Odunkens
10.2020 - 10.2021
Kitchen Manager
McAllisters
06.2019 - 10.2020
Server
The Counter
11.2018 - 05.2019
Produce/Bakery Team Member
Whole Foods
07.2018 - 11.2018
Server/Cashier
Maxie's Pizza
02.2018 - 07.2018
Kitchen Manager/ Room Service
Hampton Inn
02.2018 - 07.2018
Manager/Cashier
Golden Bee Luxury Soap Co.
05.2017 - 10.2017
Barista Manager
Moxie Java Tuscany
10.2016 - 02.2018
Salad Bar/ Dish Pit
Sizzler
10.2015 - 10.2016
Associate of Arts - Liberal Arts And General Studies
College of Southern Idaho
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