Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Kate Garrett

Kate Garrett

Weatherford,Texas

Summary

I am a high-performing and detailed professional looking to utilize my over ten years of customer service experience. I am an enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. I offer an engaging and pleasant personality with expertise in building customer relationships. I have outstanding diagnostic skills.

Overview

5
5
years of professional experience

Work History

On Call Technician

Red Responders
09.2020 - 05.2022
  • Crime scene clean-up
  • Suicide clean-up
  • After death clean-up
  • Blood removal/clean-up
  • Gross filth sanitation
  • Hoarding clean-up
  • Fecal spill clean-up
  • Sewage spill/backup clean-up

Manager

Slim4life
04.2019 - 03.2020
  • Sell weight loss programs and product
  • Provide direct and comprehensive care
  • Provide emotional and supportive counseling
  • Provide nutritional counseling
  • Provide behavioral modifications
  • Attend weekly staff meetings
  • Provide additional training to staff when needed
  • Assure all Care call quotas are met
  • Provide excellent customer service

Forensic Death Investigator

Parker County Medical Examiner's Office
06.2020 - Current
  • Performs basic-level professional investigative duties on a day-to-day basis to achieve goals of the department, which may include activities such as conducting investigations into all sudden, unexpected, and unattended deaths or investigating reported death-related crimes committed within the jurisdiction of the Tarrant County Medical Examiner's Office
  • Mentored junior death investigators, sharing expertise and insights gained from years of experience in the field.
  • Contributed to public health initiatives by identifying trends in sudden or unexpected deaths within the community and reporting findings to appropriate agencies.
  • Actively participated in professional associations related to forensic sciences and death investigation, advancing knowledge through peer interaction and staying current with industry trends.
  • Reviewed overdose death scene evidence and photographs.
  • Interviewed family members and witnesses and notified next of kin of deaths.
  • Assisted colleagues in complex cases as part of a multidisciplinary team approach involving various experts in forensic sciences such as toxicology, anthropology, odontology among others.
  • Collaborated with forensic pathologists to analyze post-mortem findings and integrate results into comprehensive investigative reports.
  • Improved case resolution rates by conducting thorough interviews with witnesses, family members, and other relevant parties.
  • Supported grieving families by providing clear explanations of investigation findings and offering guidance on next steps following a loved one''s death.
  • Established strong relationships with local hospitals, funeral homes, and mortuaries to facilitate the sharing of information pertinent to ongoing investigations.
  • Developed effective stress management techniques to maintain emotional well-being while handling the challenges inherent within the role of a death investigator.
  • Advanced professional knowledge through regular attendance at industry conferences, workshops, and training sessions related to forensic science and death investigation techniques.
  • Ensured accurate determination of cause and manner of death through meticulous examination of medical records and autopsy results.
  • Refined administrative processes involved in death certificate issuance which resulted in decreased processing times for affected families.
  • Enhanced death investigation accuracy by meticulously examining scenes, collecting evidence, and documenting findings.
  • Documented chain of evidence and adhered to protocols pertaining to collection and security of evidence.
  • Reduced backlog of unresolved cases by prioritizing urgent or high-profile investigations and allocating resources effectively.
  • Streamlined communication with law enforcement agencies for efficient information exchange during investigations.
  • Documented findings and prepared detailed reports.
  • Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.
  • Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
  • Collected crime scene evidence, examined bodies, and investigated secondary locations to build detailed cases based on sound evidence handling practices.

Education

Master of Science - Forensic Science

Arizona State University
Phoenix, AZ
12.2023

Bachelor of Science - Psychology

Tarleton State University
Fort Worth, TX
08.2021

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Written/Verbal Communication
  • Troubleshooting
  • Quality Control
  • Documentation And Reporting
  • Work Planning and Prioritization
  • Customer interaction
  • Heavy Lifting
  • Workload Management
  • Deadline-oriented
  • OSHA Compliance
  • Team Training
  • Relationship Building
  • Performance Improvement
  • Tech-Savvy
  • Document Preparation
  • Information tracking
  • Customer rapport
  • Issue Analysis
  • Staff education and training
  • Project Management
  • User Training
  • Project Support
  • Six Sigma Methodologies
  • Customer Relations
  • Inventory Management
  • Safety Management

References

  • Lisa Wan, 817-542-1316
  • Larissa Shurley, 817-821-9336
  • Don Jacobs, 817-598-6431

Timeline

On Call Technician

Red Responders
09.2020 - 05.2022

Forensic Death Investigator

Parker County Medical Examiner's Office
06.2020 - Current

Manager

Slim4life
04.2019 - 03.2020

Master of Science - Forensic Science

Arizona State University

Bachelor of Science - Psychology

Tarleton State University
Kate Garrett