KATE GOLDBERG HATLEY
Los Angeles,CA
Summary
Dynamic professional with a proven track record at John Varvatos, excelling in client relationship management, and sales strategy development. Leveraging extensive fashion expertise, I consistently deliver exceptional service and drive revenue growth through tailored solutions and effective communication. Passionate about enhancing customer engagement and cultivating lasting partnerships in the luxury market.
Overview
18
18
years of professional experience
Work History
Freelance Wardrobe Stylist
BuzzLab Commercial Productions
Los Angeles, USA
01.2022 - Current
- Work closely with clients, directors, and producers.
- Handle wardrobe selection and budget management.
- Kept track of all expenses related to wardrobe items purchased and rented.
- Created mood boards by researching current fashion trends and competitor activity.
- Collaborated closely with photographers, makeup artists, hair stylists, and other team members during photoshoots.
- Provide on-site dressing and managed alterations.
Account Luxury Manager
The RealReal
01.2020 - 07.2022
- Executed inside sales and services for prospective customers to drive revenue growth.
- Generated new sales opportunities from existing consignors, enhancing overall profitability.
- Utilized strong organizational skills to manage time effectively and enhance communication with consignors.
- Cultivated robust consignor relationships, building trust through consistently outstanding service.
- Leveraged extensive expertise in fashion industry and resale market to inform sales strategies.
- Managed customer relationships using Salesforce CRM software.
Senior Client Relations Manager
John Varvatos
01.2018 - 12.2018
- Increased service sales through development of tailored sales strategies for new and existing clients.
- Fostered client relationships by resolving inquiries and conducting follow-ups on potential leads.
- Oversaw strategic planning and operations to drive continuous Studio Service business growth, accounting for 25% of the Melrose store's annual sales.
- Ensured associates met performance and service objectives through structured oversight.
- Arranged client meetings to discuss needs and strengthen partnerships.
- Maintained organized records of client interactions, sales agreements, and notes for reference.
- Delivered VIP styling services for high-profile editorial and red carpet engagements.
- Leveraged fashion industry knowledge to improve customer loyalty initiatives.
Fashion Public Relations Director
BluPRint Public Relations
01.2007 - 12.2018
- Drove revenue growth by implementing effective public relations strategies and campaigns.
- Crafted impactful press releases to highlight brand identity and newsworthy events.
- Cultivated partnerships with communication and media experts for industry collaboration.
- Collaborated with VIPs and celebrities for personalized editorial and red carpet styling services.
- Researched market trends, competitors, and brand strategy to inform public relations initiatives.
- Oversaw promotional events that generated positive media coverage and boosted sales.
- Identified target audiences and developed tailored communication plans to enhance engagement.
Education
Associate of Arts - Fashion Marketing
Fashion Institute of Technology
New York, NY01-2007
Bachelor of Arts -
SUNY Purchase
Purchase, NY01-2002
Skills
- Sales and marketing strategies
- Client relationship management
- Fashion expertise and styling
- Communication skills
- Sales strategy development
- Product knowledge
- Customer engagement
- CRM proficiency
- Written communication
- Exceptional service delivery
- Professional demeanor
- Analytical thinking
- Team collaboration
Websites
Timeline
Freelance Wardrobe Stylist
BuzzLab Commercial Productions
01.2022 - Current
Account Luxury Manager
The RealReal
01.2020 - 07.2022
Senior Client Relations Manager
John Varvatos
01.2018 - 12.2018
Fashion Public Relations Director
BluPRint Public Relations
01.2007 - 12.2018
Associate of Arts - Fashion Marketing
Fashion Institute of Technology
Bachelor of Arts -
SUNY Purchase
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