Kate Gonzalez
La Porte,TX
Summary
Self-driven and hardworking Patient Care Coordinator/Receptionist with 2+ years of experience in providing support to patients, managing front office duties, and maintaining great customer service. Offering great communication skills and significant ability to work in team environments.
Overview
4
4
years of professional experience
Work History
Sandra Tapia, CPA
Sandra
09.2024 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Assisted coworkers and staff members with special tasks on daily basis.
CLS Health
12.2022 - 12.2023
- Verified insurance coverages, collected payments
- Resolved any patient concerns and inquiries
- Great customer service
- Scheduled appointments and worked in a timely manner
- Performed clerical, scheduling and record keeping activities, often simultaneously, in support of patients and staff.
Pro Source Staffing
03.2022 - 07.2022
- Greeted visitors and responded to telephone and in-person requests for information
- Made copies, sent faxes, and handled all incoming and outgoing correspondence
- Answered telephones and gave information to callers, took messages, or transferred calls to appropriate individuals.
Patient Care Coordinator/Receptionist
East Houston Urgent care
12.2021 - 03.2022
- Answered telephones, greeted patients, entered patient demographics and updated patient information into the database
- Organized and maintained a clean, efficient, and confidential work area
- Collected copays and verified insurances.
Sales Associate
Dillard's- Kendra Scott
05.2021 - 12.2021
- Provided excellent customer service and helped customers to purchase products
- Greeted customers and provided beneficial advice and knowledge on different types of jewelry.
Order Taker/Cook
Chick-Fil-A
06.2020 - 05.2021
- Set up and stock food service stations with food items and supplies
- Greet customers, take orders, and serve food
- Clean and sanitize food service areas.
Education
Skills
Attention to Detail
Timeline
Sandra Tapia, CPA
Sandra
09.2024 - Current
CLS Health
12.2022 - 12.2023
Pro Source Staffing
03.2022 - 07.2022
Patient Care Coordinator/Receptionist
East Houston Urgent care
12.2021 - 03.2022
Sales Associate
Dillard's- Kendra Scott
05.2021 - 12.2021
Order Taker/Cook
Chick-Fil-A
06.2020 - 05.2021
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