Kate Gramlow
Oakes,ND
Summary
Proven multitasker and communicator, I excelled at The Angry Beaver, enhancing customer satisfaction through exceptional service and maintaining rigorous cleanliness standards. Skilled in conflict resolution and adaptability, I boosted the restaurant's reputation by fostering a welcoming environment and efficiently managing high-volume shifts. My approach combines strong organizational abilities with a positive, professional demeanor, driving team success and customer loyalty.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
The Angry Beaver
11.2021 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
Retail Worker
JQ Clothing
06.2023 - 08.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
High School Diploma -
Oakes Public School
Oakes, ND05-2025
Skills
- Strong multitasking
- Efficient organization
- Cleanliness and hygiene
- Memory retention
- Positive and professional
- Problem-solving abilities
- Reliability
- Clear Communication
- Conflict Resolution
- Adaptability
Timeline
Retail Worker
JQ Clothing
06.2023 - 08.2023
Wait Staff Member
The Angry Beaver
11.2021 - Current
High School Diploma -
Oakes Public School
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