Summary
Overview
Work History
Education
Skills
Reading, fashion, fitness
Timeline
Generic

Kate Grazioplene

Georgetown,TX

Summary

Proven leader and collaborative team player with a track record of enhancing customer satisfaction and safety at Smoothie King. Excelled in problem-solving, food service, and multitasking, significantly improving team efficiency and service quality. Skilled in policy enforcement and customer service, adept at decision-making and active listening, ensuring operational excellence and positive outcomes.

Overview

3
3
years of professional experience

Work History

Shift Leader

Smoothie King
05.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Lifeguard

City of Liberty Hill
05.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Provided friendly customer service to guests and addressed concerns.

Assistant Volleyball Coach

Country Fire Volleyball
01.2022 - 01.2024
  • Increased player agility and conditioning levels with targeted fitness programs designed specifically for volleyball athletes.
  • Promoted teamwork among players by emphasizing collaboration both on and off the court during practices and competitions.
  • Assisted in organizing team-building activities such as community service projects, fostering a strong sense of camaraderie among athletes.
  • Contributed to the overall success of the program by collaborating with coaching staff on game strategy, practice planning, and player evaluations.

Education

No Degree -

Liberty Hill High School
Liberty Hill, TX
05.2025

Skills

Positive Attitude

Problem-Solving

Customer service focus

Decision-making capabilities

Policy Enforcement

Multitasking

Active Listening

Teamwork and Collaboration

Reading, fashion, fitness

I enjoy literature both historical and fictional and also enjoy reading classics. I am a fashionista and am planning to study fashion marketing when enrolled in university. I also enjoy working out and have always been an athlete mainly running track and playing volleyball. 

Timeline

Shift Leader

Smoothie King
05.2024 - Current

Lifeguard

City of Liberty Hill
05.2023 - 08.2023

Assistant Volleyball Coach

Country Fire Volleyball
01.2022 - 01.2024

No Degree -

Liberty Hill High School

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Kate Grazioplene