KATE HACKETT
Memphis,TN
Summary
Focused project management and business operations professional with seventeen years of experience. Customer-obsessed, meticulous and organized. Thrives in a fast-paced environments managing multiple programs and projects. Results-oriented tactical planner with proven success leading teams to project completion. Anchored in accountability. Applying creative and analytical approach to operations for continuous process optimization. Skilled at anticipating problems and providing data-driven solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Advisor - Relational Operations
JUDE CHILDREN’S RESEARCH HOSPITAL, ALSAC
2019.09 - 2023.06
- Responsible for key operational initiatives driving ALSAC/St. Jude corporate sales team of 20 to achieve corporate partner commitment goals.
- Liaised with data and technology teams to establish business needs and co-develop standards for operating excellence resulting in streamlined workflows and documented accountability for 40 team members.
- Established data management best practices advocating for democratization of available organizational data to leverage for client benefit.
- Designed Tableau dashboards providing real-time visibility to success metrics.
- Facilitated thought leadership and workshop sessions for client facing teams to produce solutions and strategies resulting in 5% new partner acquisition quarterly growth.
- Oversaw 10 new business prospecting, research, and constituent management tools, facilitating systems training and hands-on support.
- Developed and maintained respectful, inclusive and effective working relationships.
Senior Advisor - Multicultural Marketing
Vaco Staffing
2019.02 - 2019.09
- Responsible for designing business processes driving multicultural strategic initiatives, identifying opportunities to deliver insights and resources via all key marketing channels, resulting in YOY revenue growth of 15%
- Built trusted relationships across marketing teams, developed deep understanding of marketing channels, consumer trends and how best to positions resources to achieve organizational goals
- Managed $1.2 Million annual operating budget including expense forecasting, advising on strategic allocation of financial resources to achieve ALSAC Multicultural revenue goals
- Led planning and execution of Total Addressable Market (TAM) analysis with multicultural marketing senior leadership; Documented project methodology, dependencies, and challenges; Developed communications plan and stakeholder roadshow, garnering action-specific buy-in.
Event Planning Consultant
Self Employed Services
2016.10 - 2019.01
- Provided event planning and marketing for small to mid-sized clients, meeting 100% of audience objectives.
- Develop fundraising and strategic partnership plans, oversaw program development, execution and vendor relationships.
- Collaborated with cross-functional teams to align production plans with customer requirements, generating 35% in event expense savings.
- Prepared and maintained comprehensive quarterly event production reports to document key milestone achievements and address challenges.
Development Director
BEALE STREET CARAVAN
2014.01 - 2016.01
- Led development efforts and creation of multi-year strategic growth plan for nationally syndicated public radio program resulting in 15% increase in revenue and 20% savings in annual operating expenses.
Executive Assistant to President
MEMPHIS TRAVEL
2012.01 - 2014.01
- Established new role for office of President/CEO with 25 year tenure to align with strategic initiatives.
- Developed and executed strategic operational plan to achieve milestones and document annual progress, maintaining National travel accreditations.
Development Officer
ARKANSAS CHILDREN’S HOSPITAL
2010.01 - 2012.01
- Achieved $800,000 annually revenue goal through grass-roots fundraising efforts and large-scale gala events primarily stewarding Walmart support engaging affiliated brands associated with their corporate headquarters.
Education
Bachelor of Arts - Liberal Studies
The University of Montana
Missoula, MT06.2012
Skills
Agile Delivery
Business Optimization
Data Analytics and Visualization
Design Thinking
Impactful Communication
Relationship Mapping
Risk Management
Strategic Plan Development
Accomplishments
- Led capabilities assessment of existing sales resources, evaluating efficiency, effectiveness, risk, financial impact, and competitive criteria resulting 30% increase in sales solicitations.
- Developed and implemented an end-to-end process for corporate portfolio building and management, empowering internal team with systems to increase competitive edge and improve efficiency resulting in 20% growth YOY for new partnership commitments.
- Led team of 20 in the development and launch first-ever centralized digital resource guide for internal sales team and revenue program owners.
- Achieved improved workflows and expanded reporting capabilities by introducing RACI modeling and SWOT analysis for planning and executive reporting.
Certification
Collaboration: Confluence, HubSpot, Salesforce, Jira, Microsoft Office Suite, Mural, SharePoint, Smartsheet; Data and Analytics: Blackbaud CRM, Tableau; Prospect Research: Relationship Science, ZoomInfo, Accelerist, Insightful, Winmo, GuideStar, iWaves; LexisNexis; S&P Capital IQ, Wealth-X, Kantar
Timeline
Sr. Advisor - Relational Operations
JUDE CHILDREN’S RESEARCH HOSPITAL, ALSAC
2019.09 - 2023.06
Senior Advisor - Multicultural Marketing
Vaco Staffing
2019.02 - 2019.09
Event Planning Consultant
Self Employed Services
2016.10 - 2019.01
Development Director
BEALE STREET CARAVAN
2014.01 - 2016.01
Executive Assistant to President
MEMPHIS TRAVEL
2012.01 - 2014.01
Development Officer
ARKANSAS CHILDREN’S HOSPITAL
2010.01 - 2012.01
Bachelor of Arts - Liberal Studies
The University of Montana
Collaboration: Confluence, HubSpot, Salesforce, Jira, Microsoft Office Suite, Mural, SharePoint, Smartsheet; Data and Analytics: Blackbaud CRM, Tableau; Prospect Research: Relationship Science, ZoomInfo, Accelerist, Insightful, Winmo, GuideStar, iWaves; LexisNexis; S&P Capital IQ, Wealth-X, Kantar
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