Enthusiastic and service-oriented professional with a background in childcare, front desk operations, and fitness facility support. Passionate about creating welcoming, safe, and community-driven environments. Seeking to contribute to the mission of the YMCA as a Member Services Representative.
-Managed and operated a small business offering lash extension services to a diverse client base.
-Scheduled appointments, maintained client records, and provided personalized consultations.
-Ensured a clean, safe, and relaxing environment while adhering to health and sanitation standards.
-Built long-term client relationships through quality service and strong communication.
-Marketed services via social media, local networking, and word-of-mouth referrals.
-Handled all business operations, including booking, payments, and inventory management.
- Supported teachers in classroom management and lesson prep for students.
- Ensured a safe and nurturing environment for children from Pre-K to elementary level.
- Communicated with parents and staff regarding student needs and progress.
- Supervised children during recess, field trips, and after-school programs.
- Greeted and checked in members, handled new memberships, and processed payments.
- Provided excellent customer service and phone answers.
- Maintained cleanliness and organization of front desk and common areas.
- Assisted with fitness class sign-ups and provided facility tours for prospective members.
- Customer Service
- Membership Processing
- Data Entry
- Child Supervision & Safety
- Conflict Resolution
- Team Collaboration