Hi, I’m
Kate Herbert
Summary
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in the team member role.
Overview
3
years of professional experience
Work History
Whole Foods Market Inc
Bakery Team Member/ Prime Member Shopper
10.2024 - Current
Job overview
- Maintained a clean and organized work environment, ensuring compliance with food safety standards.
- Bolstered workplace morale by fostering a positive team dynamic among fellow staff members within the bakery department.
- Supported increased customer loyalty through friendly interactions and personalized service experiences.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Nakanawa Camp for Girls
Counselor
06.2023 - 06.2024
Job overview
- Directed and choreographed a musical the campers performed at the end of the two week session.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Brought pep and energy to everything I participated in
- Made sure that all campers had a good time and a positive attitude.
Big Al's Deli
Server
04.2023 - 08.2023
Job overview
- Communicate with customers and coworkers to create a fun and productive work environment
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Jeni's Ice Creams
Ambassador/Server
02.2022 - 06.2023
Job overview
- Greeted and served customers to the highest of service, even during busy hours
- Cooperate with coworkers to complete tasks and keep the workplace organized/running smoothly
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
University of TennesseeKnoxville, TN
from Hospitality and Tourism Management
01.2025
University Overview
I am currently attending school at the University of Tennessee, Knoxville as a sophomore majoring in Hospitality and Tourism Management.
Skills
- Sanitation procedures
- Product presentation
- Scheduling coordination
- Order fulfillment
- Strong work ethic
- Exceptional customer service
- Customer service
- Teamwork
- Patience and empathy
- Working under pressure
- Relationship building
Timeline
Bakery Team Member/ Prime Member Shopper
Whole Foods Market Inc
10.2024 - Current
Counselor
Nakanawa Camp for Girls
06.2023 - 06.2024
Server
Big Al's Deli
04.2023 - 08.2023
Ambassador/Server
Jeni's Ice Creams
02.2022 - 06.2023
University of Tennessee
from Hospitality and Tourism Management
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