Kate Hernandez Chairez
Duncanville,TEXAS
Summary
Graduate Nurse with my Bachelors in Nursing from West Coast University. Applies nursing process and performs delegated functions under direction and supervision of Registered Nurse. Collaborates with patient and family to offer theory-based nursing care and coordinates care delivery with members of interdisciplinary team. I am seeking employment within a reputable organization that provides a wide range of healthcare services. My goal is to find a place where I can gain the necessary skills and experience to become a successful Registered Nurse. I am also a Pharmacy Technician with experience in medication preparation, insurance communications, and with a track record of 2 years of success in clinical settings. Safety-conscious and well-organized, with extensive experience working with insurance companies, prescribers, and individuals to resolve problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Associate
Patys Western Wear
01.2022 - Current
- Worked with an internal team on promotional programs
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction Maintain a high level of display and visual merchandising to ensure the store's elegant appearance.
- Developed strong rapport with customers and created positive impression of business.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
Pharmacy TECH
CVS
08.2020 - 08.2022
- Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors
- Assisted customers with placing orders, navigating systems, and locating items in person or over the phone to solve their problems.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
Bachelor’s in nursing - Nursing
West Coast University
Richardson, TX01.2024
Skills
- Drug Utilization
- Medication dispensing
- Team collaboration
- Regulatory compliance
- Assisting pharmacists
- Patient confidentiality
- Drug safety
- HIPAA
- Customer service
Certification
Basic Life Support (BLS), American Heart Association, 09/28/23, - 09/01/25
Clinical Rotations
- 04/01/22, 06/01/22, ENCOMPASS HEALTH REHABILITATION HOSPITAL OF THE MID-CITIES, Medical Surgical
- 06/01/22, 08/01/22, VA MEDICAL HOSPITAL, Med Surg 2, 10
- 08/01/22, 10/01/22, MILLWOOD l Mental Hospital
- 11/01/22, 01/01/23, METHODIST CHARLTON MEDICAL CENTER, OB/PEDS, 15
- 01/01/23, 04/01/23, FRIENDS PLACE DESOTO- COMMUNITY PARTNER, Public Health, 40
- 04/01/23, 07/01/23, SELECT SPECIALTY HOSPITAL DOWNTOWN DALLAS
- 08/01/23, Current, METHODIST CHARLTON MEDICAL CENTER, IMU/ IMC
Languages
Spanish
Native or Bilingual
Timeline
Retail Associate
Patys Western Wear
01.2022 - Current
Pharmacy TECH
CVS
08.2020 - 08.2022
Bachelor’s in nursing - Nursing
West Coast University
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