Kate Jespersen
Oakville ,WA
Summary
Proactive Juvenile Detention Officer with extensive experience in high-pressure environments, adept at both independent and team-based work. Skilled in communication, high de-escalation, rehabilitation efforts, and staff training, with a strong focus on organization and time management. Committed to continual improvement and fostering positive relationships for effective rehabilitation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
JRO2
Green Hill School DCYF
Chehalis, WA
10.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Juvenile Detention Officer
Grays Harbor County
Aberdeen, WA
11.2018 - 10.2020
- Observed and recorded mental and physical health of each juvenile offender.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Enhanced communication with staff by participating in daily briefings, sharing relevant information about detainee activities, needs, and incidents.
- Reduced repeat offenses through active involvement in rehabilitation efforts such as counseling sessions, educational programs, and vocational training.
- Ensured timely completion of required paperwork including incident reports, progress notes, and evaluations.
- Served as a mentor for newly hired Juvenile Detention Officers providing guidance on best practices within the profession.
- Assisted educators in developing curriculum tailored for juvenile detention facilities that met state education standards.
- Assisted in conducting staff training sessions focused on topics such as crisis intervention, cultural competency, and professional ethics.
- Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
- Completed incident reports when disorder or violence occurs.
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.
Cage Cashier
Lucky Eagle Casino
Oakville, WA
01.2013 - 01.2017
- Secured casino funds not in use after balancing cash drawer.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Established trustworthiness among customers and colleagues alike through consistent reliability in completing tasks without error.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
Cashier
Grays Harbor County
Elma, WA
07.2012 - 01.2013
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Made Fast food for customers
- Inventory on food items
Education
Associate of Arts - Criminal Justice
Centralia College
Centralia, WABachelor of Arts - Criminal Justice
Brandman University
Lacey, WA08-2017
Certificate in Criminal Justice - Law
New Market Skills Center
Tumwater, WA06-2013
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Critical Thinking
- Computer Skills
- Calm Under Pressure
Certification
- CPR [2023 October
- Suicide prevention Certified
- Verbal De-escalation
- Defensive tactics
Languages
Spanish
Professional Working
Timeline
Juvenile Detention Officer
Grays Harbor County
11.2018 - 10.2020
JRO2
Green Hill School DCYF
10.2017 - Current
Cage Cashier
Lucky Eagle Casino
01.2013 - 01.2017
Cashier
Grays Harbor County
07.2012 - 01.2013
Associate of Arts - Criminal Justice
Centralia College
Bachelor of Arts - Criminal Justice
Brandman University
Certificate in Criminal Justice - Law
New Market Skills Center