Kate Johnson
Hancock,USA
Summary
Effective and high-integrity advisor leverages qualitative and quantitative information to thoroughly investigate problems and develop tailored solutions for each unique business need. Strength in presenting complex information in an easily understandable format, empowering clients to make informed decisions swiftly. Effective communication skills enable connecting with individuals from diverse positions, backgrounds, and organizational levels. Keen sensitivity allows efficient identification of areas for improvement and strategies to help businesses achieve their goals. Dedicated to enabling excellence.
Overview
33
33
years of professional experience
Work History
Communication, Strategy, and Ideation Consultant
Self-Employed
07.2011 - Current
- Completed a multi-year stealth contract (7yr+) with a mid-size manufacturer of B2B technology, as first marketing hire, focused on brand voice development, and internal and external communications including website copy, social media, articles, white papers, and executive communications. Acted as secure sounding board and confidante to President/Founder during major organizational point of transition.
- Directly supported CEO/President of an industrial printing technology start-up, as sounding board, confidante, and idea co-generator including technology applications and organizational management. Aligned external communication with customer language and facilitated internal communication through 1:1 meetings with C-suite executives, leadership, and staff.
- Attended meetings with staff, customers and partners to make informed business decisions, provide administrative support and evaluate progress toward shared goals and objectives.
- Provided long term 1:1 support to two technology start up founders, acting as sounding board, idea generator, and
Director of Engineering
ImageXpert Inc.
02.1998 - 06.2011
- Growth: Helped grow company 4x during tenure. Built strong teams through selective recruitment and post-hire mentorship of junior engineers.
- Customer Support: Fostered positive and honest relationships with customers in every interaction; nurtured existing client relationships through consistent , honest communication.
- Technical, B2B and B2C Communication: Provided facilitation during technical sales, applications engineering, and requirements gathering, specifically aiming to achieve common understanding and expectations; wrote technical papers for publication and presentation at technical conferences, including interviewing and ghostwriting; wrote technical manuals, and application notes; conducted interactive technical training on systems and software, both one-on-one to groups of 10+, and designed customer surveys on Surveymonkey.
- Internal Communication: Provided group facilitation for project management; wrote and edited business communication on behalf of the president; and hotly pursued improving the quality of internal communication and staff satisfaction.
- Technical Sales: Interacted directly with existing and potential customers during technical demonstrations, pre-sale capability studies, on-site system installation, and application engineering on and off-site.
- Application Engineering and Development: Designed and implemented a wide range of applications; took part in interactive industrial and engineering design reviews; performed risk assessment and management; performed software testing
- Represented company within client industry organizations and at industry events.
System Integration Engineer, Research and Development
Tally Printer Corporation (now Genicom)
01.1997 - 01.1998
- Engineering: Provided system engineering, system integration, and application engineering support.
Integration Engineer, Xerographic Process Team
Xerox Corporation
01.1992 - 01.1997
- Image Quality Lab Supervisor: Hired and provided training and mentorship to new staff members; developed standardized measurement protocols and reporting methods; prioritized projects and managed lab workflow
- Wrote reports for internal use, and took leadership, presenting status and recommending next steps at stakeholder meetings
- Engineering: Developed system-level image quality specification for a mid-volume copier by performing benchmarking and system model verification.
- Recommended system modifications to improve efficiency, reliability and performance.
- Liaised with production support team to coordinate production issues and opportunities for improvement.
Education
Master, Systems Engineering -
Rochester Institute of Technology
Rochester, NY11.1995
Bachelor of Science - Imaging Science
Rochester Institute of Technology
Rochester, NY08.1991
Skills
- Management Coaching
- Internal Communications
- Content Development
- Brand Management
- Corporate Communications
- Press Release Writing
- Collaborative mindset
- Team Coordination
- Organizational Skills
Timeline
Communication, Strategy, and Ideation Consultant
Self-Employed
07.2011 - Current
Director of Engineering
ImageXpert Inc.
02.1998 - 06.2011
System Integration Engineer, Research and Development
Tally Printer Corporation (now Genicom)
01.1997 - 01.1998
Integration Engineer, Xerographic Process Team
Xerox Corporation
01.1992 - 01.1997
Master, Systems Engineering -
Rochester Institute of Technology
Bachelor of Science - Imaging Science
Rochester Institute of Technology
Similar Profiles
Patty QuickPatty Quick
Customer Service Representative at Self-EmployedCustomer Service Representative at Self-Employed
Jennifer QuinnJennifer Quinn
Transcriptionist at Self-employedTranscriptionist at Self-employed
Cheyenne RosenthalCheyenne Rosenthal
Stay At Home Mom at Self-EmployedStay At Home Mom at Self-Employed
Nick CuevasNick Cuevas
Freelancer at Self-employedFreelancer at Self-employed
HEIDI WEBSTERHEIDI WEBSTER
Cashier/Food Service at Mirabito C-StoreCashier/Food Service at Mirabito C-Store