Kate Kaldenberg
West Des Moines,IA
Summary
Dynamic and results-oriented professional with a proven track record at Unique Homes, adept in Adobe Creative Cloud and Microsoft 365 Suites. Excelled in enhancing office efficiency and customer satisfaction through expert appointment coordination and design development. Skilled in both customer service and CAD software, demonstrating a commitment to excellence and innovation in every task. Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.
Overview
6
6
years of professional experience
Work History
Office Assistant & Cabinet Drafter
Unique Homes
12.2022 - 10.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Tanning Consultant
Soleil Tan Spa
05.2021 - 07.2024
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
Checker & Customer Service Associate
West Lakes Hy-Vee
12.2018 - 06.2022
- Aided in training new employees and sharing best practices for efficient job performance.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Handled cash transactions securely, adhering to strict cash handling procedures at all times.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
Education
Designing Communications Solutions - Graphic Design & Marketing
Waukee APEX Program
Waukee, IAHigh School Diploma -
Waukee Senior High School
Waukee, IA05-2021
Visual Communications Certificate - Graphic Design & Marketing
Des Moines Area Community College
Ankeny, IA05-2021
Skills
- Customer service
- Adobe Creative Cloud Suite proficiency
- Microsoft 365 Suite proficiency
- Appointment coordination
- Money handling
- Design development
- CAD software proficiency (Chief Architect)
- Data entry
Timeline
Office Assistant & Cabinet Drafter
Unique Homes
12.2022 - 10.2024
Tanning Consultant
Soleil Tan Spa
05.2021 - 07.2024
Checker & Customer Service Associate
West Lakes Hy-Vee
12.2018 - 06.2022
Designing Communications Solutions - Graphic Design & Marketing
Waukee APEX Program
High School Diploma -
Waukee Senior High School
Visual Communications Certificate - Graphic Design & Marketing
Des Moines Area Community College
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