Kate Kiesling
SANFORD,FL
Summary
Flight Attendant with exceptional customer service skills. Poised, personable and dedicated to team-driven environment. Has in depth knowledge of FAA regulations and emergency procedures, ensuring compliance and passenger safety. Exceptional interpersonal and communication skills, adept at handling diverse passenger needs and creating a positive atmosphere on flights. Well-versed in maintaining composure during challenging situations, delivering a high standard of service, even in turbulent conditions. Strong ability to collaborate with crew members to ensure seamless operations and a comfortable passenger experience.
Overview
14
14
years of professional experience
Work History
Flight Attendant
Allegiant Airlines
04.2023 - Current
- Provide passengers with a welcoming and secure environment, ensuring safety and comfort throughout flights
- Utilize extensive background in customer service and hospitality to exceed passenger expectations, addressing inquiries and requests with professionalism
- Collaborate with fellow crew members to maintain a tidy and organized cabin environment, contributing to exceptional overall passenger experience
- Utilize calm demeanor to manage tense situations during turbulence or emergencies, ensuring passenger safety and comfort
- Extend special assistance to passengers with unique needs, including infants, elderly passengers, and those with disabilities, ensuring their utmost comfort and satisfaction
- Facilitate operational understanding among cabin crew members, sharing insights and guidance on safety procedures, service standards, and company protocols
- Actively participate in pre-flight briefings and debriefings, providing input and feedback to optimize operational efficiency.
Event Bartender
06.2020 - 05.2023
- Operated as an independent event bartender, providing exceptional service for various occasions
- Utilized industry knowledge and customer service expertise to meet unique event requirements
- Managed event logistics, including setup, service, and cleanup, ensuring seamless and enjoyable experiences.
Brand Ambassador
Sazerac Distilling
11.2019 - 06.2020
- Executed successful sales strategies and enhanced brand awareness within a substantial territory
- Communicated product information, engaging with customers to promote Sazerac's portfolio effectively
- Built and maintained relationships with key clients, contributing to increased brand visibility and revenue.
Bartender
The Peculier Pub
08.2011 - 06.2019
- Managed a high-volume bar accommodating up to 280 patrons, maintaining efficient service and ensuring customer satisfaction
- Demonstrated exceptional multitasking abilities to deliver prompt and quality service to a diverse clientele
- Contributed to a positive atmosphere, fostering a welcoming environment and leaving patrons satisfied
- Excelled in high-pressure situations, consistently providing a memorable experience for patrons.
Education
FAA Certified Flight Attendant -
2023
CPR and First Aid Certification - undefined
2023
Associates - undefined
Seminole State College
2010
Skills
- Exceptional customer service
- FAA regulations and safety procedures
- Effective communication and interpersonal skills
- Attention to detail
- Team collaboration
- Operation Monitoring
- Conflict Mediation
Timeline
Flight Attendant
Allegiant Airlines
04.2023 - Current
Event Bartender
06.2020 - 05.2023
Brand Ambassador
Sazerac Distilling
11.2019 - 06.2020
Bartender
The Peculier Pub
08.2011 - 06.2019
FAA Certified Flight Attendant -
CPR and First Aid Certification - undefined
Associates - undefined
Seminole State College
Similar Profiles
Matthew MurphyMatthew Murphy
Social Media Support Specialist/Customer Relations Representative at Allegiant AirlinesSocial Media Support Specialist/Customer Relations Representative at Allegiant Airlines
Gary L. WilliamsGary L. Williams
Aviation Dispatcher at Allegiant AirlinesAviation Dispatcher at Allegiant Airlines
Jillene WattersJillene Watters
Inflight Supervisor/Inflight Safety Specialist at Allegiant AirlinesInflight Supervisor/Inflight Safety Specialist at Allegiant Airlines