Kate Loveless
Salt Lake City,UT
Summary
Energetic team player with 7+ years fine dining experience known for exceptional work ethic, communication, and customer service. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work. Excited about opportunity to take next career step with Waldorf Astoria.
Overview
6
6
years of professional experience
Work History
Server
Kita Japanese Steakhouse at Pendry
12.2023 - Current
- Excellent knowledge of current menu offerings, ingredients, preparation methods, and dietary restrictions
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
- Handled guest needs with upbeat attitude and attention to detail.
Food and Beverage Supervisor
La Cumbre Country Club
08.2023 - 12.2023
- Managed food service operations for various events and functions
- Increased profits with special offerings, seasonal changes and promotions
- Fulfilled financial obligations through cash handling, deposit preparation and payroll generation.
Server/Bartender
The Tap Room Steakhouse
01.2019 - 09.2023
- Handled high volume of customers while maintaining excellent level of service
- Upheld establishment reputation throughout customers' visits by smoothly managing all perceptions and anticipating needs
- Trained new servers in company policies, guest service standards and best practices.
Restaurant Manager
The Pocket
05.2020 - 10.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Bachelor of Science -
Utah Tech University
St. George05.2018
Skills
- Positive and professional
- Problem-Solving
- Scheduling Coordination
- Inventory control and record keeping
- Team Management
- Customer Engagement
Accomplishments
- Received several accolades from Pebble Beach Company in recognition of outstanding customer service.
- Graduated from United States Army Basic Leadership Course and Advanced Individual Training in top 10% of class with Dean's List Honors and as platoon leader. Recipient of Utah Commendation Medal for outstanding leadership.
Timeline
Server
Kita Japanese Steakhouse at Pendry
12.2023 - Current
Food and Beverage Supervisor
La Cumbre Country Club
08.2023 - 12.2023
Restaurant Manager
The Pocket
05.2020 - 10.2021
Server/Bartender
The Tap Room Steakhouse
01.2019 - 09.2023
Bachelor of Science -
Utah Tech University
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