Kate-Lynn Crews
Jacksonville,Fl
Summary
Accepting a full-time position at Clear View Transformations. I was hired to handle all office procedures, including the following: managing all appointed misdemeanor cases, scheduling appointments, billing, deposits, all legal filings, managing and maintaining all case files, attending all court hearings, as well as resolving client conflicts. At Clear View Transformations, I handle all misdemeanor probation cases in Nassau County, FL. My goal is to have all cases terminate successfully. This means pushing clients to live up to their fullest potential, correcting their mistakes and learning from the experience.
I started working at Cedar River Seafood one week after graduating high school. I was hired as a part time host and upon separating, I had been promoted to a full-time management position; truly starting from the bottom and working my way to the top, While learning the ins and outs of this industry, I was able to anticipate the needs of the restaurant, customers, as well as the staff.
Overview
9
9
years of professional experience
Work History
Probation Counselor
Clear View Transformations, Yulee, Misdemeanor
Yulee Fl , Fl
01.2020 - Current
- 40-50 hours per week
- Salary - $48,000.00 per year
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Accepting a full time position at Clear View Transformations
- Procedures, including the following: managing all appointed misdemeanor cases, scheduling appointments, billing, deposits, all legal filings, managing and maintaining all case files, attending all court hearings, resolving client conflicts
- Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
- At Clear View Transformations we handle all misdemeanor probation cases in Nassau county
- Reported violations of probation conditions to appropriate authorities and maintained record of case activity.
- Developed and maintained courteous and effective working relationships.
- We push clients to live up to their potential, correcting their mistakes and learning from the experience
- Served as court liaison by attending court hearings and presenting reports and recommendations.
Manager/ Server
Cedar River Seafood
Callahan, Fl
08.2013 - 03.2020
- 30-40 hours per week $30,000.00 per year
- Handled guest complaints in positively and offered appreciation incentives to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Time Management
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Motivated staff to perform at peak efficiency and quality.
- Communication skills
Education
A.S - General / Psychology
F.S.C.J
Jacksonville, FL05.2019
High School Diploma - undefined
W.N.H.S
2013
Skills
- Leadership
- Detail Oriented
- Problem Solving
- Self Starter
- Thriving under pressure
- Time Management
- Active Listening
- Communication
- Critical Thinking
- Analytical
- Multitasking
references
Clear View Transformations
Robin Hampton- Founder of Clear View Transformations (904) 335-0899
rhampton@cvt-probation.org
Melanie Phillips - Fellow Probation Counselor (904) 321-6556
mphillips@cvt-probation.org
Laura Rosenthal- State Attorney (612) 202-1168
rosenthal2201@gmail.com
Cedar River Seafood
Partica Clark - Manager (904) 860-0739
Donelle Henery - Manager (904) 343-6261
Nicole Williams - Server (904) 888-7880
Timeline
Probation Counselor
Clear View Transformations, Yulee, Misdemeanor
01.2020 - Current
Manager/ Server
Cedar River Seafood
08.2013 - 03.2020
A.S - General / Psychology
F.S.C.J
High School Diploma - undefined
W.N.H.S
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