Outgoing and compassionate, bringing solid understanding of behavioral principles and data collection techniques. Proficient in developing and implementing behavior intervention plans to support individual needs. Dedicated to fostering positive outcomes and enhancing quality of life for individuals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Logistics Driver
Springfield Red Taxi
06.2022 - Current
Upheld regulatory compliance by diligently adhering to all company policies, procedures, and transportation laws while on the road.
Built strong working relationships with customers through professionalism, courtesy, and a commitment to exceptional service delivery experience.
Expedited loading/unloading processes by efficiently organizing cargo in the truck for seamless pick-up/drop-off operations.
Safeguarded company assets by securing cargo during transport and promptly addressing any potential hazards or issues that arose.
Direct Support Professional
Help At Home LLC
06.2023 - 10.2024
Maintained clean, safe, and well-organized patient environment.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Advocated for clients' needs and rights in various settings, enhancing their quality of life.
CNA/CMT
Birch Pointe Health & Rehabilitation
04.2021 - 06.2023
Assist residents with toileting, transferring, peri-care, eating meals, and documenting their activities of daily living
Float in 3 units: rehabilitation, memory care, and long-term care
Monitor, observe, record and report any and all changes or concerns to the nurse in a timely manner
Pass medications (transdermal, tablets, capsules, inhalers, eye drops, nasal spray, etc.) to more than 40 patients in one unit
Assist nurse in gathering patients weight, foley indwelling catheter, and building report on what the resident is in need of
Organizing medications from the pharmacy and placing them in alphabetical order, administering PRN (as needed meds) to residents
Assisting residents to bed using a hoyer using (2 people) to safely transfer the residents
Communicating with the oncoming shift by giving them report about the events that took place during the shift
Nurse Assistant /Certified Nursing Assistant
Woodland Manor
06.2020 - 04.2021
Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
Assisted patients with activities of daily living, promoting independence and dignity.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
Behavioral Health Technician
Burrell Behavioral Health
01.2017 - 04.2021
Conducted client rounds to check on residents.
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
Direct Support Professional
The Arc of The Ozarks
06.2014 - 12.2016
Demonstrated compassion and professionalism with exceptional quality of care with up to 7 clients per day.
Dealt with personnel residents, family members, visitors, government agency personnel, and the general public.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Maintained clean, safe, and well-organized patient environment.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
Trained new staff on best practices in direct support, elevating overall quality of care provided.
Education
Medical Coding Program -
Ozarks Technical Community College
Springfield, MO
07.2023
Behavioral Health - Applied Behavior Analysis
Ozarks Technical Community College
Springfield, MO
03.2022
Certified Nurse Assistant - Nursing
Ozark Nursing & Care Center
Ozark, MO
11.2020
Certified Medication Technician - Nursing
Ozarks Technical Community College
Springfield, MO
11.2018
Social Work - Social Sciences
University of Missouri
Columbia, MO
07.2017
Biological Clinical Science - Nursing
Ozark Technical Community College
Springfield, MO
12.2016
Diploma - General Studies
Willard High School
Willard, MO
05.2014
Skills
Behavioral Techniques
Communication
Organization
Empathy & Tactful
Positive Reinforcement
Time Management
Data Collection Analysis
Executive Functioning
Comprehension of nonverbal communication
Accomplishments
Encouraged coworkers to achieve their potential while mentoring.
Volunteered serving food for the homeless during Christmas while working for the Arc of The Ozarks
Graduated High school 05/2014
College GPA for Summer 18': 4.0
Tutored for 40hrs in English at Willard Middle School
Volunteered for 3hrs & 30mins at the Habitat for Humanity 02/2019
Graduated TTEC University
Awards
A+ scholarship: 2 free years of college
Top closer award as a Sales Representative for the month of August 2018 at TTEC.
Recognized/Awarded for being the team member who consistently recognizes others at The Arc of The Ozarks.