- Cyber Security and Risk Management
- Data Analytics
- Fintech
Kate Martell
Portland
Summary
Developed key skills in retail environment, including team leadership and effective problem-solving. Skilled in inventory management and enhancing customer satisfaction. Seeking to leverage these transferable skills in new field to drive operational success and foster positive work environment.
Personable and dependable with keen sense for member service and effective communication. Possesses foundational knowledge of banking procedures and cash handling, including proficiency in basic financial transactions and account management. Dedicated to providing exceptional service and ensuring member satisfaction.
Energetic and compassionate individual with excellent communication and teamwork skills. Possesses solid understanding of community support initiatives and event coordination. Aims to make meaningful difference through dedicated service and collaboration.
Overview
3
3
years of professional experience
Work History
Bank Teller
Evergreen Credit Union
05.2024 - 01.2025
- Managed transactions during peak hours while maintaining attention to detail, ensuring seamless member experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Volunteer
First Lego League Competition
02.2024 - 02.2024
- Assisted with the championship competition.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Nutrition Shop Manager
Foreside Nutrition
05.2022 - 08.2023
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
Education
Bachelor of Science - Computer Science
University of Maine
Orono, ME05-2027
High School Diploma -
Portland High School
Portland, ME06-2023
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Patience and empathy
- Fraud detection
- Customer service
- Store operations
- Social media marketing
- Community service
- Organized and efficient
Interests
Timeline
Bank Teller
Evergreen Credit Union
05.2024 - 01.2025
Volunteer
First Lego League Competition
02.2024 - 02.2024
Nutrition Shop Manager
Foreside Nutrition
05.2022 - 08.2023
Bachelor of Science - Computer Science
University of Maine
High School Diploma -
Portland High School
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