Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Strategic Business Director
Hilti North America
04.2021 - Current
Manage nationwide partnership and growth strategy for 5 national clients
Achieved growth targets year over year by working closely with the client on productivity, LEAN and sustainability initiatives
Trained and guided team members to maintain high productivity and performance metrics.
Monitored and coordinated workflows to optimize resources.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Formed strategic partnerships and connected with potential clients to drive business development.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Proven ability to develop and implement creative solutions to complex problems.
Regional Manager
Hilti North America
12.2018 - 04.2021
Responsible for managing a team of 10 Non-Structural Account Managers in North Central Ohio
Managing $11M in sales.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Evaluated competitor strategies to identify industry trends and gather market intelligence, informing strategic decision-making processes.
Secured key accounts with customized sales presentations showcasing unique value propositions tailored to prospective clients'' needs.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Account Manager V
Hilti North America
12.2014 - 11.2018
Responsible for the growth and management of electrical accounts in the Columbus metropolitan area
Responsible for mentoring other team members on best practices and the understanding of how to successfully operate a territory
Key accomplishments: Graduate of Emerging Leaders Program (2017), Top Sales Club Recipient (2016 and 2017), Year over Year Award 2016-2017, #2 Central MO M/E Account Manager (2017).
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Negotiated prices, terms of sales and service agreements.
National Account Manager
Canon Solutions America formerly Oce
01.2007 - 12.2014
Responsible for managing existing accounts and calling on new accounts in a defined sales territory
Execute sales strategies and establish strategic relationships with potential and existing customers
Work with clients on contract negotiations to drive the close of the sale
Responsible for managing Oasis CRM software for forecasting and territory management
Key accomplishments: 110% of 2012 Quota, 138% of 2011 Quota, Canon Golden Eagle Signature Club Award (2012).