Summary
Overview
Work History
Education
Skills
Timeline
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Kate McCann

New York,NY

Summary

I offer a positive attitude and a solid base of artistic knowledge and practice, with strong interpersonal/communication skills as well as the ability to bridge the gap between two of the most vital Metrograph departments. I'm eager to learn and grow within the repertory movie theater environment and I have shown sustained dedication and enthusiasm throughout my life to film arts and the movie theater experience, in both personal and professional contexts.

Overview

6
6
years of professional experience

Work History

Box Office Attendant

METROGRAPH
11.2023 - Current
  • Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
  • Aided coordination between programming team members with box office operations for guest appearances and special screenings
  • Managed high-volume ticket sales and guest lists, keeping lines moving quickly while maintaining accuracy.
  • Provided exceptional customer service, leading to increased repeat customers and positive reviews.
  • Developed strong relationships with regular customers through friendly interactions and personalized recommendations based on their preferences.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Helped establish a positive work culture among team members by fostering open communication and collaboration across all departments within the theater.


Movie Theater Employee

Bethesda Row Cinema
06.2018 - 08.2019
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Worked with other staff members for smooth theater operations.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Sold admission, processed payments, and issued tickets.
  • Operated POS systems and input information into company
    computer programs.
  • Counted money in cash drawers and communicated correct amounts to supervisors for reports.
  • Assisted new employees during training sessions.
  • Took beverages orders from guests and delivered drinks within reasonable time frames.
  • Assessed bar inventory and completed requisition sheets to restock supplies.
  • Wiped down bar and counters and cleaned equipment to maintain hygiene of work areas.
  • Stocked and organized concession supplies to provide customers with food and beverage options.

Bartender

DiNardo's Ristorante Italiano
05.2022 - 02.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Served high customer volumes during special events, nights, and weekends.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.


Education

Bachelor of Fine Arts - 2D Animation & Cinema Studies

Pratt Institute
Brooklyn, NY
05-2023

High School Diploma -

Walter Johnson High School
Bethesda, MD

Skills

  • Detailed experience of Metrograph box office operations and customer base
  • Over 10 years of combined interdisciplinary training in the visual arts (primarily painting, drawing, and 2D animation/digital arts, with some design and photography)
  • Intermediate knowledge and practice of film photography processes with some basic projectionist training
  • Adept in film literacy
  • Adaptable and friendly approach to front-facing customer service jobs
  • Multiple years experience in high volume, high pressure work situations

Timeline

Box Office Attendant

METROGRAPH
11.2023 - Current

Bartender

DiNardo's Ristorante Italiano
05.2022 - 02.2023

Movie Theater Employee

Bethesda Row Cinema
06.2018 - 08.2019

High School Diploma -

Walter Johnson High School

Bachelor of Fine Arts - 2D Animation & Cinema Studies

Pratt Institute

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Kate McCann