Kate Mocciaro
Laguna Hills,CA
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Experienced in Microsoft Outlook, SEIS, and Aeries platforms. Highly efficient planning, problem-solving, and communication skills. Dedicated employee with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Special Education Clerk II
Saddleback Valley Unified School District
08.2019 - Current
- Assist teachers in planning IEP meetings to ensure the annual due dates of special education students, ensuring their academic success.
- Facilitate communication among general education teachers, special education staff members, administrators, and parents regarding student legal documents and meeting deadlines.
- Communicate by phone and/or email with parents and guardians on calendaring vital conference dates and collecting supportive documents.
- Create specific spreadsheet layouts for organization of student information to reference when scheduling multiple providers in a timely and effective way with colleagues to improve instructional practices across the board.
Administrative Assistant
Futures Academy
05.2014 - 08.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Personal Assistant to High Net-Worth Family
Private
09.2009 - 01.2013
- Maintained confidentiality and discretion while handling sensitive information relevant to family/children
- Coordinated events and functions with attention to detail ensuring successful execution.
- Provided multifaceted services to family/children by running errands, managing mail, scheduling appointments, and arranging transportation.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
Education
Bachelor of Arts - Education
San Diego State University
San Diego, CA05-2003
Skills
- File organization
- Calendar management
- Scheduling and calendar management
- Reliable and punctual
- Attention to detail
- Documentation management
- Confidentiality
- Time management
- Multitasking
Timeline
Special Education Clerk II
Saddleback Valley Unified School District
08.2019 - Current
Administrative Assistant
Futures Academy
05.2014 - 08.2015
Personal Assistant to High Net-Worth Family
Private
09.2009 - 01.2013
Bachelor of Arts - Education
San Diego State University
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