Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kate Moreno

Wyoming,MI

Summary

Have proven to enhance customer satisfaction and sales revenue at Journeys through exceptional service and communication. Skill in multitasking and maintaining a positive attitude in high-stress situations. Demonstrated ability to increase efficiency in operational processes in both Amazon and Gentex. Specialize in attention to detail and fostering strong customer relationships.

Overview

5
5
years of professional experience

Work History

Sales Associate

Journeys
10.2019 - 08.2021
  • Built relationships with customers to encourage repeat business.
  • Multitasking daily to assist 2 to 4 customers with their shoe/item requests efficiently.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Association

Kohls
08.2021 - 05.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Worked customer service providing professional and efficient assistance to 50+ customers daily
  • Managed departments: cleaning, assisting customers, organizing, stocking, problem solving, loss prevention and fulfilled online orders.

Production Worker

Gentex Corporation
08.2022 - Current
  • Work between 40 to 60 hours a week.
  • On line work, efficiently operating 3 to 4 stations, to pass along parts to coworkers.
  • Keep up with house keeping tasks

Stower

Amazon
05.2022 - 07.2022
  • Inspected items for any damages and reported discrepancies to supervisor.
  • Sorted over 200 products daily onto shelves according to type, weight, and size.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Increased efficiency in stowing processes by implementing better organization and time management techniques.

Education

High School Diploma -

Hudsonville High School
Hudsonville, MI
05.2022

BBA - Business Administration

Grand Valley State University
Allendale, MI
05.2026

Skills

  • Efficient Communication
  • Positive Attitude
  • Attention to Detail
  • Multitasking

Languages

Spanish
Native or Bilingual
Italian
Limited Working

Timeline

Production Worker

Gentex Corporation
08.2022 - Current

Stower

Amazon
05.2022 - 07.2022

Sales Association

Kohls
08.2021 - 05.2022

Sales Associate

Journeys
10.2019 - 08.2021

High School Diploma -

Hudsonville High School

BBA - Business Administration

Grand Valley State University

Similar Profiles

CREATE PROFILE
Kate Moreno