SENIOR PRODUCT MANAGEMENT SPECIALIST
E-commerce product manager with focus on platform ownership and analytics reporting.
- Led development of Salesforce Commerce Cloud (SFCC) strategy and roadmap, aligning with business goals and market demands
- Analyzed data to uncover insights and identify key opportunities, informing strategic decisions.
- Identified gaps in New Product Introduction (NPI) process and collaborated cross functionally to improve process flow for future product launches.
- Ensured global site compliance by conducting regular audits to maintain adherence to corporate standards and identify areas for improvement.
- Worked cross functionally with Dev/Ops and User Experience to understand outcome and led documenting complex technical solutions into business facing documents
- Built and maintained a global SFCC documentation library and trained global teams on feature utilization and configurations for custom site features.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions