Kate Munoz
Frederick
Summary
I am a hardworking administrative professional with strong communication, planning, and prioritization skills. I have leadership experience and excel at improving workflows to maximize team strengths. With extensive experience as an office support specialist, I am reliable and adaptable in dynamic environments. My organizational skills and ability to work well with others help teams achieve our goals smoothly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant, Hybrid Role
One Medical
04.2024 - Current
- Handle advanced administrative tasks and provide personal assistance to physicians
- Support in-office providers with ad hoc requests and participate in huddles, problem-solving sessions, and rounding
- Utilize Slack, G-suite, Zoom, and EMR system (1Life) to enhance efficiency and communication
- Joined Quality & Value team (Sept 2024) to focus on closing care gaps and improving patient health outcomes
- Oversaw inventory management and supply ordering to maintain adequate office resources.
- Improved patient satisfaction by promptly addressing inquiries and resolving issues.
Lead Aesthetic Coordinator
Ever/Body
12.2022 - 04.2024
- Provide friendly service, focusing on positive patient experiences
- Expertise in aesthetic dermatology and tech-driven solutions
- Manage communications, inventory, and marketing events
- Coordinate consultations and verify submitted documents
- Support provider team and enhance education and leadership skills
Office Coordinator
Ideal Image
02.2021 - 12.2022
- Ensured compliance with client information record-keeping and consumable inventory for centers
- Managed scheduling for multiple employees
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Contributed to a high-performing national sales
- Supported the selection, orientation, and training of new team members
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients
Education
Bachelor of Science - Political Science And Health Services Administrati
University of Maryland
MD03-2026
Skills
Regulatory Knowledge and Compliance
Customer Service and Patient Relations
Time Management and Multitasking
Team Collaboration and Support
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Medical Records and Health Information Technician Certification (MRHIT)- National Healthcare's Association. (April 2024)
Timeline
Administrative Assistant, Hybrid Role
One Medical
04.2024 - Current
Lead Aesthetic Coordinator
Ever/Body
12.2022 - 04.2024
Office Coordinator
Ideal Image
02.2021 - 12.2022
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Medical Records and Health Information Technician Certification (MRHIT)- National Healthcare's Association. (April 2024)
Bachelor of Science - Political Science And Health Services Administrati
University of Maryland
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