Kate Neri
Telford,PA
Summary
Experienced with creating nurturing and structured environments for children. Utilizes effective communication and problem-solving skills to adapt to various family needs. Track record of fostering emotional and intellectual development through engaging activities.
Overview
6
6
years of professional experience
Work History
Live-Out Nanny/Babysitter
J. Leatherbury, S. Gevo, I. Neri, S. Favors
01.2019 - 04.2025
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
- Managed daily schedules for children, including meals, playtime, and bedtime routines.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
Customer Service Representative/Cash Room Clerk
Landis Supermarket
06.2022 - 10.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Pennfoster
Scranton, PA06-2022
Skills
- CPR certified through CMR
- Time management
- Cleaning and sanitation
- Customer service
- Active listening
- Critical thinking
- Data entry: Inputting figures with precision, often under time constraints
- Cash handling: Accurate counting sorting and balancing of cash
Timeline
Customer Service Representative/Cash Room Clerk
Landis Supermarket
06.2022 - 10.2024
Live-Out Nanny/Babysitter
J. Leatherbury, S. Gevo, I. Neri, S. Favors
01.2019 - 04.2025
High School Diploma -
Pennfoster
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