Kate Olsen
Fayetteville,AR
Summary
Driven and dynamic, honed skills in customer service and teamwork through roles at Tulsa Community College and Incredible Pizza. Excelled in optimizing processes and enhancing customer experiences, demonstrating keen attention to detail and a flair for public speaking. Proven track record of contributing to team success and streamlining operations for efficiency. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Theatre Intern
Tulsa Community College
06.2022 - 07.2023
- Prepared project presentations and reports to assist senior staff.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Explored new technologies and approaches to streamline processes.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Box Office Associate
Tulsa Community College
07.2022 - 10.2022
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
Party Host
Incredible Pizza
06.2021 - 11.2021
- Decorated and set tables in accordance with party themes and age groups.
- Resolved conflict to maintain fun, positive and safe event environments.
- Planned parties according to customer specifications.
- Directed guests to correct areas for eating, dancing, and other services.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Supervised children's activities, maintaining happiness, safety and well-being.
Crew Member
Baskin Robins
06.2019 - 03.2020
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Stocked shelves to organize aisles in assigned department.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Arts - Theatre
University of Arkansas, Fayetteville
Fayetteville, AR05.2025
Associate of Arts - Theatre
Tulsa Community College
Tulsa, OK05.2023
Skills
- Supply Restocking
- Food Preparation
- Greeting and seating
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Public Speaking and Performing
Timeline
Box Office Associate
Tulsa Community College
07.2022 - 10.2022
Theatre Intern
Tulsa Community College
06.2022 - 07.2023
Party Host
Incredible Pizza
06.2021 - 11.2021
Crew Member
Baskin Robins
06.2019 - 03.2020
Bachelor of Arts - Theatre
University of Arkansas, Fayetteville
Associate of Arts - Theatre
Tulsa Community College
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