Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Consulting
Presentations
Publications
Timeline
Generic

Kate O'Neill

Floral Park,NY

Summary

As an accomplished nurse leader with a progressive leadership background and a transformational leadership style, I bring a wealth of experience and expertise to any healthcare environment. With a strong foundation in nursing practice, I have honed my skills in guiding teams towards excellence while adapting to the ever-evolving landscape of healthcare.

My strategic planning abilities enable me to navigate complex challenges and identify opportunities for growth and improvement. By developing and implementing innovative strategies, I ensure that my team is well-equipped to meet the needs of patients and healthcare organizations alike.

Motivating teams to achieve excellence is at the core of my leadership approach. Through effective communication, mentorship, and recognition of individual contributions, I foster a culture of collaboration and continuous learning. By empowering team members to reach their full potential, I cultivate a high-performing workforce that delivers exceptional patient care.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Vice President, Clinical Transformation & Improvement

Northwell Health
01.2021 - 01.2023
  • Restructured Clinical Transformation and IO Clinical Operations team into a newly formed Clinical Transformation & Improvement Team.
  • Aligned department objectives with organization strategic priorities to support clinical departments to achieve their operational and quality goals.
  • Developed and maintained courteous and effective working relationships.
  • Participated in system level workgroup, demonstrating ability to work collaboratively and effectively.

Vice President, Clinical Operations

Northwell Health
01.2021 - 01.2023
  • Established the Integrated Operations Clinical Operations Team in partnership with senior leadership.
  • Implemented a collaborative continuous improvement model to drive hospital efficiency improvements.
  • Cultivated strong relationships with key stakeholders to promote collaboration and drive long-term success.
  • Collaborated with senior management to develop strategic initiatives and goals.
  • Developed strong communication and organizational skills through working on group projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Assistant Vice President, Clinical Operations

Northwell Health
01.2018 - 01.2021
  • Implemented data-driven decision-making processes, leading to more informed strategic choices and improved overall performance metrics.
  • Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership.
  • Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.

Senior Director of Clinical Operations

Northwell Health
01.2018 - 01.2019
  • Led continuous improvement initiatives to drive operational excellence within the organization.
  • Collaborated with ED leaders and provided support to attain department and organizational goals.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.

Director of Clinical Operations

Northwell Health
01.2014 - 01.2018
  • Established the Integrated Operations Clinical Operations Team in partnership with senior leadership.
  • Established standardized data and dashboards for the service line.
  • Established the EMSL Quality Council structure, process for second level reviews and addressing high risk quality trends.
  • Promoted a culture of continuous improvement through the initiation of regular coaching and collaborative working meetings with site leaders.
  • Led the clinical transition and readiness for new EDs; South Shore University Hospital and Huntington Hospital.

Nurse Manager

Northwell Health
01.2010 - 01.2014
  • Served as key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
  • Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
  • Managed staff scheduling and time off to adequately staff the department and allow nurses earned time off.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Improved patient satisfaction scores by addressing efficiency, patient-staff communication, and environment of care. Achieved Press Ganey Top Improver Award.

Clinical Coordinator

Lenox Hill Hospital
01.2008 - 01.2010

Staff Nurse

Lenox Hill Hospital
01.2007 - 01.2008

Staff Nurse

Health Service Executive
01.2004 - 01.2007

Education

No Degree - Executive Leadership Development Program

Cornell University
Ithaca, NY
04.2025

Master of Science in Nursing: Patient Care Services Administration -

Sacred Heart University
Fairfield, Connecticut
01.2016

Bachelor of Science - Nursing

University of Dublin Trinity College
Dublin, Ireland
01.2006

Diploma in Nursing (Honors) -

University of Limerick
Limerick, Ireland
01.2004

Skills

  • Process Improvement
  • Team building
  • Team Collaboration
  • Employee Motivation and Performance
  • Innovative and Visionary
  • Critical Thinking
  • Results-Driven
  • Systems Thinker
  • Stakeholder engagement
  • Complex Problem-Solving
  • Staff Development
  • Effective Communication

Certification

New York State, 584546

Affiliations

  • Emergency Nurses Association (ENA), 588684
  • Commission on Foreign Graduates of Nursing Schools, 4568561
  • An Bord Altranais (Irish Nursing Board), 88304
  • Irish Nurses Organization, Z03529

Consulting

  • Queen Elizabeth Hospital, Barbados. Emergency Department Operations Review, True North International Ventures, 2023
  • Maimonides Medical Center. Emergency Nursing Staffing Analysis, True North Ventures, 2020
  • Nassau University Medical Center. Emergency Department Operations Review & Process Improvement, True North Ventures, 2018-2019

Presentations

  • Embracing Innovation, Phelps Nurses Week, May 2024
  • Implementing Observation Care Pathways for Behavioral Health Patients in NYC Emergency Departments, American Academy of Emergency Psychiatry (AAEP) National Updates on Behavioral Health Emergencies, November 2023
  • Addressing Substance Use as a Part of Usual Care, NYS Emergency Nurse Association Conference, April 2023
  • Making Nurses ED Ready, NYS Emergency Nurses Association Panelist, October 2022
  • Nurses Leading in 2021; Resilience and Recovery, Northwell Nurse Leadership Conference Panelist, June 2021
  • Use of Telepsychiatry to Increase Access and Improve Care for Emergency Department Patients, US Department of Health and Human Resources Health Resources and Services Administration (HRSA), March 2021
  • Emergency Department Nursing Recovery and Preparing for a Second Wave, Project ECHO COVID-19 Clinical Rounds, June 2020
  • We Can't Do It Alone: ED & CBO = Success, The Association for Multidisciplinary Education and Research in Substance use and Addiction (AMERSA), September 2019
  • The Opioid Crisis - Transforming Care in the ED and Beyond, Collaborative workshop with Boston Medical Center at The Institute for Healthcare Improvement (IHI), December 2019
  • Innovations in Emergency Department Care of Behavioral Health Patients, Northwell Health Behavioral Health Conference, October 2018
  • Behavioral Health Triage, American College of Emergency Physicians (ACEP) Scientific Assembly, October 2017
  • Creating a Healthy Work Environment and Engaging Nurses for Success, New York State Emergency Nursing Association (ENA), April 2016

Publications

  • Novel Approach to Emergency Departments' Pediatric Readiness Across a Health System, Barata IA, Stadnyck JM, Akerman M, O'Neill K, Castaneda J, Subramony A, Fessler P, Schleien C, D'Angelo J, Pediatric Emergency Care, 2018, http://doi.org/10.1097/PEC.0000000000001385
  • Maintaining Safety and Improving the Care of Pediatric Behavioral Health Patients in the Emergency Department, Fara R. Stricker, Kate B. O'Neill, Jonathan Merson, Vera Feuer, Child and Adolescent Psychiatric Clinics, 2018, http://doi.org/10.1016/j.chc.2018.03.005
  • Emergency Departments' Pediatric Readiness Across a Health System and the Impact of Pediatric Emergency Care Coordinators and Service Line Quality Director, Barata IA, Stadnyck JM, O'Neill K, Castaneda J, Fessler PA, D'Angelo J, Academic Emergency Medicine, 2017

Timeline

Vice President, Clinical Transformation & Improvement

Northwell Health
01.2021 - 01.2023

Vice President, Clinical Operations

Northwell Health
01.2021 - 01.2023

Assistant Vice President, Clinical Operations

Northwell Health
01.2018 - 01.2021

Senior Director of Clinical Operations

Northwell Health
01.2018 - 01.2019

Director of Clinical Operations

Northwell Health
01.2014 - 01.2018

Nurse Manager

Northwell Health
01.2010 - 01.2014

Clinical Coordinator

Lenox Hill Hospital
01.2008 - 01.2010

Staff Nurse

Lenox Hill Hospital
01.2007 - 01.2008

Staff Nurse

Health Service Executive
01.2004 - 01.2007

No Degree - Executive Leadership Development Program

Cornell University

Master of Science in Nursing: Patient Care Services Administration -

Sacred Heart University

Bachelor of Science - Nursing

University of Dublin Trinity College

Diploma in Nursing (Honors) -

University of Limerick
Kate O'Neill