Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Kate Palmer

Tarpon Springs,FL

Summary

Motivated professional specializing in exceptional customer service and satisfaction enhancement. Proven ability to thrive in dynamic environments while effectively managing challenges. Strong interpersonal skills enable clear communication and efficient problem-solving. Committed to delivering professional support to all office visitors and maintaining a positive demeanor during appointment scheduling.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Nail Salon Receptionist

Lacquer Nail Bar
Odessa, FL
06.2025 - Current
  • Greeted clients warmly and managed front desk operations efficiently.
  • Scheduled appointments using salon management software to optimize staff availability.
  • Answered phone calls promptly and addressed client inquiries professionally.
  • Maintained cleanliness and organization of reception area for welcoming atmosphere.
  • Processed client payments accurately and managed cash register operations effectively.
  • Handled customer complaints with empathy, ensuring a positive experience for all clients.
  • Scheduled appointments using salon software system.
  • Processed payments for services rendered.
  • Managed the front desk area by ensuring that it was always neat and presentable.
  • Responsible for opening and closing the reception area each day according to set guidelines.

Restaurant Hostess

Flamestone Grill
Trinity, FL
06.2025 - 08.2025
  • Greeted guests warmly upon arrival, ensuring a friendly atmosphere.
  • Managed reservation system to optimize seating arrangements efficiently.
  • Provided menus and informed guests about daily specials promptly.
  • Coordinated with servers to ensure smooth service and guest satisfaction.
  • Monitored wait times and communicated updates to guests consistently.
  • Maintained cleanliness of the hostess area and surrounding dining spaces regularly.
  • Handled guest inquiries and concerns with professionalism and courtesy.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Children's Church Volunteer

Calvary Church -Eastlake
Tarpon Springs, FL
08.2019 - 05.2025
  • Spread faith through diverse evangelistic methods, including preaching and group activities.
  • Prepared and presented weekly sermons and Bible lessons for preschool children.
  • Organized charity events to raise funds for community initiatives.
  • Assisted in worship services, leading congregation in spiritual engagement.
  • Developed lesson plans aligned with curricula and core church beliefs.
  • Coordinated outreach efforts with various organizations to support mission objectives.
  • Managed inventory and supplies to ensure availability of necessary materials.

Restaurant Hostess

Outback Steakhouse
Palm Harbor, FL
04.2024 - 10.2024
  • Monitored dining room activity to deliver optimal service to all guests.
  • Restocked condiments, silverware, and table linens as necessary.
  • Maintained cleanliness standards by sanitizing tables and chairs between seatings.
  • Completed daily side work tasks such as rolling silverware and folding napkins.
  • Managed reservations, waitlists, and special requests for large parties efficiently.
  • Greeted customers upon arrival and escorted them to assigned tables.
  • Upsold menu items including appetizers, drinks, and desserts to enhance sales.
  • Responded swiftly to customer inquiries and complaints, escalating major issues when needed.

Daycare Assistant

Hope United Methodist
Trinity, FL
03.2023 - 08.2023
  • Maintained accurate records of attendance, meals served, and nap times for each child.
  • Administered basic first aid while promptly notifying parents or guardians when necessary.
  • Implemented hands-on learning experiences using educational toys and materials to stimulate development.
  • Coordinated daily activities promoting physical, emotional, and intellectual growth in children.
  • Monitored children's behavior and progress, reporting observations to lead teacher regularly.
  • Encouraged socialization through facilitated interactions during outdoor playtime activities.
  • Developed positive relationships with families through communication regarding daily activities.
  • Ensured safety by supervising play areas and enforcing rules for a secure environment.

Restaurant Team Member

Smoothie King
Tarpon Springs, FL
01.2022 - 10.2022
  • Assisted customers with product selection and ordering process to enhance satisfaction.
  • Resolved customer issues promptly, maintaining professionalism at all times.
  • Greeted customers upon entry, fostering welcoming atmosphere.
  • Collaborated with team members to optimize productivity and efficiency.
  • Maintained organized work area throughout shift to support operational flow.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Operated cash registers for efficient processing of customer payments.
  • Performed opening and closing duties, including display setups and sales floor cleaning.

Education

High School Diploma - Clearwater, FL

Calvary Christian High School
Clearwater, FL
05.2025

Early Childhood Education -

St. Petersburg College
Tarpon Spring, FL
Tarpon Spring, FL

Skills

  • Child supervision and care
  • Food safety and handling
  • Inventory and order management
  • Customer service excellence
  • Effective communication skills
  • Classroom management strategies
  • Early childhood education
  • Activity planning and leadership
  • Health and safety oversight
  • Team collaboration and support
  • Customer service
  • Event coordination
  • Scheduling appointments
  • POS system operation
  • Reception area maintenance
  • Financial transactions
  • Calendar management
  • Service promotions
  • Video editing
  • Influencer outreach
  • Online advertising
  • Social media expertise
  • Coupon handouts
  • Professional demeanor
  • Attention to detail
  • Demonstrate products
  • Branding
  • Product research
  • Interpersonal skills

Certification

  • CPR Certified
  • First Aid Certified

Languages

English
Native/ Bilingual
American Sign Language (ASL)
Professional

References

References available upon request.

Timeline

Nail Salon Receptionist

Lacquer Nail Bar
06.2025 - Current

Restaurant Hostess

Flamestone Grill
06.2025 - 08.2025

Restaurant Hostess

Outback Steakhouse
04.2024 - 10.2024

Daycare Assistant

Hope United Methodist
03.2023 - 08.2023

Restaurant Team Member

Smoothie King
01.2022 - 10.2022

Children's Church Volunteer

Calvary Church -Eastlake
08.2019 - 05.2025

High School Diploma - Clearwater, FL

Calvary Christian High School

Early Childhood Education -

St. Petersburg College

Similar Profiles

CREATE PROFILE