Kate Phillips

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Addressed customer needs and made product recommendations to increase sales.
• Enhanced shopping experience, provided product information and location assistance.
• Increased sales of promotional items by informing customers about current offers.
• Answered questions about store policies and addressed customer concerns.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Stocked and packed eggs onto pallets.

• Supported other areas within the warehouse as needed, demonstrating flexibility and strong teamwork capabilities.
• Kept warehouse clean and organized, maintaining optimal conditions for efficient pallet stacking operations.
• Reduced workplace accidents with thorough employee training on proper pallet stacking techniques.
• Maintained a safe working environment with regular inspections and adherence to safety protocols.
• Effectively communicated with team members to coordinate tasks, resulting in a cohesive work environment.
• Contributed to overall company success through consistent dedication to meeting performance targets for speed, accuracy, and quality.
• Consistently met company deadlines for product shipments, ensuring timely deliveries to clients.
• Increased pallet stacking efficiency by implementing a systematic approach to loading and unloading.
• Ensured smooth day-to-day operations by promptly addressing any issues related to equipment malfunctions or stock discrepancies.
• Demonstrated versatility by quickly adapting to changes in workload demands or shift schedules as needed.
• Adjusted machinery and notified supervisors of malfunctions.