Summary
Overview
Work History
Education
Skills
Timeline
Generic

KATE METOYER

Las Vegas

Summary

Detail-oriented administrative professional with 4+ years supporting healthcare, education, and real estate teams. Experienced in managing records, coordinating schedules, and maintaining compliance with HIPAA and other regulations. Proficient in Microsoft Office, Google Workspace, EMR/EHR systems, and CRM tools. Adept at problem-solving, multitasking, and representing organizations with professionalism and care.

Overview

8
8
years of professional experience

Work History

COTA/L

ROM Edema Center
10.2024 - 05.2025

- Administer manual lymphatic drainage (MLD) and support patient care plans for edema reduction.

- Manage electronic medical records and prepare treatment reports, maintaining HIPAA compliance.

- Draft patient documents and educational handouts using MS Word and Adobe.

- Collaborated with supervising occupational therapists for improved treatment planning and intervention strategies.

- Contributed to a positive rehabilitation environment by fostering strong relationships with patients, families, staff members, and referring providers.

COTA/L

PDS Therapy / Clark County School District
07.2022 - 08.2024

- Prepared IEP documentation and managed confidential records for over 65 students across 4 schools.

- Entered data into district system with 99% accuracy and generated monthly compliance reports.

- Delivered direct therapy services and collaborated with teachers and families to meet IEP goals.

- Facilitated parent completion of special education paperwork and maintained ongoing communication.

- Delivered high-quality care by continuously refining treatment methods based on evidence-based practice principles.

- Utilized effective communication skills to present recommendations to patients, families, and other healthcare professionals in a clear and concise manner.

COTA/L

A Clubhouse for Kids
02.2022 - 08.2022

- Documented treatment interventions and collaborated with interdisciplinary team for improved outcomes.

- Provided direct therapeutic support in line with established care plans.

- Maintained compliance through accurate, timely notes and regular progress reviews.

- Enhanced patient outcomes by implementing individualized therapeutic interventions and techniques.

- Ensured adherence to facility policies, procedures, regulations as well as compliance with state licensing requirements for COTALs.

Client Care Coordinator

Brandon Gilbert Group
10.2019 - 03.2020

- Managed CRM with 300+ client records; prepared and distributed weekly status reports.

- Drafted contracts and disclosures, scheduled property showings, and coordinated vendor appointments.

- Handled incoming leads via phone, email, and social platforms, improving client response time and satisfaction.

- Tracked advertising expenses and maintained listing packets and marketing materials.

Administrative Assistant

Realty Pros Las Vegas
10.2018 - 10.2019

- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

- Ensured accurate record-keeping with diligent data entry and database management for vital company information.

- Maintained efficient office operations by handling errands and administrative functions.

- Streamlined office operations by implementing efficient filing systems and organizational strategies.

Patient Care Coordinator/Sterilization Dental Assistant

G4 by Golpa
07.2017 - 02.2018

- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.

- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.

- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.

- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.

- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.

Education

Associate of Applied Science - Occupational Therapy Assisting

Pima Medical Institute
Las Vegas, NV
01.2022

Associate of Arts - General Studies

College of Southern Nevada
Las Vegas, NV
01.2016

Skills

  • Administrative Support
  • File & Records Management
  • Appointment Scheduling
  • Data Entry (60 WPM)
  • Customer Communication
  • HIPAA Compliance
  • CRM Tools
  • EMR/EHR Systems
  • Document Preparation
  • Front Desk Operations

Timeline

COTA/L

ROM Edema Center
10.2024 - 05.2025

COTA/L

PDS Therapy / Clark County School District
07.2022 - 08.2024

COTA/L

A Clubhouse for Kids
02.2022 - 08.2022

Client Care Coordinator

Brandon Gilbert Group
10.2019 - 03.2020

Administrative Assistant

Realty Pros Las Vegas
10.2018 - 10.2019

Patient Care Coordinator/Sterilization Dental Assistant

G4 by Golpa
07.2017 - 02.2018

Associate of Arts - General Studies

College of Southern Nevada

Associate of Applied Science - Occupational Therapy Assisting

Pima Medical Institute