Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kate Shivers

Turner,OR

Summary

Motivated leader with over nine years of experience in the dental field. Proven track record of enhancing efficiency and productivity while upholding high quality standards. I have successfully led teams for over four years, progressing from team captain to assistant clinic coach, and I am now seeking an opportunity as a clinic coach.

Overview

9
9
years of professional experience

Work History

Assistant Clinic Coach

Acorn Dentistry for Kids
Keizer, OR
11.2024 - Current
  • Respond to all communication in a professional and timely manner to improve patient and parent satisfaction.
  • Create a schedule to optimize staff allocation and efficiency.
  • Assist the clinic coach with team operations to ensure compliance with company policies.
  • Provide leadership, insight, and mentoring to newly hired employees
  • Interview prospective employees and provide input to the recruiter on hiring decisions.
  • Evaluate individual and team performance, and identify opportunities for improvement.
  • Review daily clinic success cards with appropriate clinic leadership to guide clinic operations and focuses.
  • Act as a witness to the Clinic Coach in coaching discussions and corrections, including strategic action planning, and providing clear and accurate documentation of conversations as necessary.

Pediatric Dental Assistant/ Team Captain

Acorn Dentistry for Kids
Silverton, OR
07.2019 - 11.2024
  • Facilitated magical experiences for patients and parents, enhancing rapport and trust.
  • Engaged team members in important discussions to eliminate gossip and foster collaboration.
  • Educated patients and parents on oral hygiene, plaque control, and nutritional counseling.
  • Guided training assistants by identifying strengths while providing constructive feedback.
  • Collaborated with Doctor and Clinic Coach on success card initiatives.

Expanded Functions Orthodontic Dental Assistant

BrightNow! Dental
Salem, OR
09.2016 - 04.2018
  • Explained procedures and taught proper oral hygiene to patients, enhancing understanding and compliance.
  • Assisted dentists efficiently during various treatment procedures, ensuring smooth operations.
  • Built a loyal patient following through exceptional service, resulting in frequent requests as dental assistant.
  • Sustained energy and enthusiasm in a fast-paced environment to support team dynamics.

Education

Certificate in Dental Assisting -

Chemeketa Community College
Salem, OR
06.2016

High School Diploma -

McNary High School
Keizer, OR
06.2012

Skills

  • Team collaboration
  • Employee training and development
  • Staff scheduling and organization
  • Performance evaluation
  • Conflict resolution strategies
  • Prioritization skills
  • Effective communication
  • Business growth strategies
  • Coaching and mentoring
  • Time management

Timeline

Assistant Clinic Coach

Acorn Dentistry for Kids
11.2024 - Current

Pediatric Dental Assistant/ Team Captain

Acorn Dentistry for Kids
07.2019 - 11.2024

Expanded Functions Orthodontic Dental Assistant

BrightNow! Dental
09.2016 - 04.2018

Certificate in Dental Assisting -

Chemeketa Community College

High School Diploma -

McNary High School

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