Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kate Silva

Portland

Summary

Dynamic professional with a strong background in education and customer service, notably at CASP. Proven ability in classroom management and activity planning, fostering student engagement and teamwork. Skilled in relationship building and creative thinking, with a commitment to enhancing learning experiences and driving sales through personalized assistance. CPR certified.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Afterschool Teacher

CASP
01.2023 - 05.2024
  • Developed engaging lesson plans to enhance student learning and participation.
  • Facilitated after-school activities promoting teamwork and social skills among students.
  • Mentored junior staff, providing guidance on classroom management techniques.
  • Implemented behavioral strategies to improve student engagement and focus during sessions.

Sales Associate

Altered State
09.2019 - 04.2020
  • Assisted customers in product selection, ensuring a personalized shopping experience.
  • Maintained up-to-date knowledge of product features and promotions to enhance customer engagement.
  • Processed transactions efficiently, handling cash and electronic payments with accuracy.
  • Collaborated with team members to achieve sales targets and improve store performance.

After-School Teacher

NEDP
01.2020 - 03.2020
  • Developed engaging lesson plans to foster student interest and participation.
  • Coordinated daily activities, ensuring a positive and safe environment for students.
  • Mentored new teachers in classroom management and instructional strategies.
  • Implemented behavioral management techniques to enhance student engagement and focus.

Bakery Worker

Hazels Bakery
03.2017 - 09.2019
  • Operated baking equipment to produce various bread and pastry items efficiently.
  • Monitored inventory levels to ensure timely restocking of baking supplies and ingredients.
  • Assisted in the development and testing of new recipes, contributing innovative ideas for product variety.
  • Maintained cleanliness and organization of workstations, adhering to safety and sanitation standards.
  • Coordinated with team members to meet production deadlines during peak hours effectively.

Lifeguard/Counselor

Hale Reservation
06.2017 - 08.2019
  • Monitored pool activities to ensure swimmer safety and compliance with rules.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Responded to emergency situations in a timely, efficient manner.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Instructed swim classes for diverse age groups, ensuring safety and skill development.
  • Developed individualized training plans to enhance student performance and confidence.
  • Monitored progress and provided constructive feedback to students and parents.
  • Implemented engaging activities to promote learning through play and enjoyment.
  • Led daily activities, fostering teamwork and collaboration among campers.
  • Facilitated conflict resolution among campers, promoting positive social interactions.
  • Organized and implemented recreational programs, enhancing overall camper experience.
  • Conducted evaluations of camp activities, providing feedback for continuous improvement.
  • Established strong relationships with campers, encouraging personal growth and confidence-building.

Stylist Sales Associate

Francesca's Boutique
08.2018 - 03.2019
  • Delivered personalized styling advice to enhance customer satisfaction and drive sales.
  • Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
  • Assisted in visual merchandising, creating appealing displays that attracted customer attention.
  • Trained new associates on product knowledge and sales techniques to improve team performance.

Education

High School Diploma -

Needham High School
Needham, MA

Skills

  • Classroom management
  • Activity planning
  • Physical education
  • Skills development
  • Child development
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Store maintenance
  • Fashion knowledge
  • Fashion trend awareness
  • Brand representation
  • Personal shopping assistance
  • Child supervision
  • Relationship building
  • Creative thinking
  • First aid
  • CPR and AED training
  • CPR certified

Certification

  • First Aid/CPR Certified

Timeline

Afterschool Teacher

CASP
01.2023 - 05.2024

After-School Teacher

NEDP
01.2020 - 03.2020

Sales Associate

Altered State
09.2019 - 04.2020

Stylist Sales Associate

Francesca's Boutique
08.2018 - 03.2019

Lifeguard/Counselor

Hale Reservation
06.2017 - 08.2019

Bakery Worker

Hazels Bakery
03.2017 - 09.2019

High School Diploma -

Needham High School

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