Kate Smith
Aurora,CO
Summary
Resourceful professional with background in recreational protective services, known for high productivity and efficiency in task completion. Skilled in emergency response, risk management, and public safety protocols. Excel at communication, teamwork, and problem-solving to ensure safety and satisfaction in recreational environments.
Overview
3
3
years of professional experience
Work History
Lifeguard
Front Range Recreation
Aurora, CO
03.2022 - 10.2024
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
Sales Associate
Dicks Sporing Goods
Aurora, CO
10.2023 - 08.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
Host
Darden Restaurants, Olive Garden
Aurora, CO
02.2023 - 12.2023
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Greeted guests upon arrival and provided them with menus.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Notified server after seating parties in section to facilitate prompt service.
- Took reservations over phone and in person.
Education
High School Diploma -
Cherokee Trail High School
Aurora, CO05-2025
Skills
- Complex Problem-solving
- CPR and AED training
- Adaptable to change
- Customer service
- Multitasking proficiency
- Customer engagement
Timeline
Sales Associate
Dicks Sporing Goods
10.2023 - 08.2024
Host
Darden Restaurants, Olive Garden
02.2023 - 12.2023
Lifeguard
Front Range Recreation
03.2022 - 10.2024
High School Diploma -
Cherokee Trail High School
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