Kate Stockwell
Dacula,GA
Summary
Dedicated, compassionate and motivated Registered Nurse, with a progressive career history in direct patient care, triage and care coordination. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families, through empathetic communication, respectful attitude and excellent customer service. Hard work ethic, professionalism and strong communication skills are key.
Overview
8
8
years of professional experience
Work History
Specialty Projects Nurse Team Lead
MEDCOR
01.2021 - Current
- Supervised team for fast paced covid screening line, with questions or technical concerns during screening process or documentation, monitoring board, completing chart reviews, delegating tasks, coaching and creating welcoming team environment
- Managed team hours according to call volume to make sure daily goals achieved
- Completed call audits monthly in timely manner and gave constructive feedback and coaching to nurses as needed
- Precepted new nurses to screening process and reviewed calls/documentation, to make sure full understanding and all questions were met
- Attended weekly meeting with supervisory team to discuss concerns, updates and making sure goals were met
- Telephonic covid screening using Medcor's algorithm protocol processing calls in fast-paced remote home office, verified accurate caller information and entered data into call processing software
- Followed guidelines and prioritized cases
- Used professional phone etiquette and excellent customer service to ensure client satisfaction, communicated effectively with callers and educated when needed for thorough understanding
- Responsible for personal schedule adherence and engaged with supervisors and employees in team meetings
- Complied with HIPAA to protect patient confidentiality
- Completed timely training assignments, modules and new updates as assigned.
Post Clinic RN
Methodist Kidney Transplant Center
Des Moines, IA
11.2018 - 10.2020
- Responsible for assisting physician and nursing personnel with patient care in post clinic
- Assess patients in clinic or through virtual visit/phone calls and communicate with MD or Coordinator
- Monitor and enter lab and testing/procedure orders, call patients with results
- Assisted in patient education
- Completed prior authorizations/appeals for testing or medication, patient medication refills
- Coordinate and communicate effectively with transplant team, other departments/facilities and patients for continuity of care daily
- Maintained accurate and confidential medical records in EMR
- Maintained medical supply inventory and ordering for clinic
Phone Triage RN
Mercy Cardiology Associates
Paducah, KY
12.2016 - 06.2018
- Responsible for phone triage in high volume cardiology office, assess patients over phone, communicated with MD/APRN and advised patients in all treatments, testing and medication changes necessary for treatment plan
- Educated patients on disease process
- Helped with medication refills
- Called patients back with labs and test results
- Gave IV Lasix in office
- Assisted with surgical clearance
- Maintained accurate EMR records and HIPAA compliance
- Completed all trainings in timely manner, attended monthly staff meetings and morning huddles to improve team performance
RN
Fresenius Dialysis Clinic
Mayfield, KY
08.2016 - 12.2016
- Responsible for direct patient care during hemodialysis treatment, including assessments, cannulation of access and CVC care
- Followed physician treatment prescription for HD
- Continuous patient monitoring during treatment, vital signs every 30 minutes, lab draws, administered medications/vaccines as needed
- Educated patients on renal disease
- Maintained accurate documentation in EMR and HIPAA compliance
- Worked as team and communicated issues to team leader/clinic manager
Health Promotions/Home Health RN
Premiere Home Health
Saint Charles, MO
08.2014 - 05.2016
- Responsible for health promotions between seven senior independent living facilities.
- Maintained up to date Emergency card information per building request
- Checked vital signs, assessed residents medical concerns and reported to HCP as needed
- Assisted with medication management/setup
- Education on disease process
- Assessments/intake, wound care, communication with residents, family members, physicians and building management daily
- Obtained orders for home health as needed
- Presentations for small group lunch and learns
- Helped organize and participate in yearly Fall health fair
- Maintained accurate and up to date EMR records and HIPAA compliance
RN General surgery
Freeman Health Systems
Joplin, MO
07.2014 - 08.2014
- Responsible for direct patient care on General Surgery floor, including shift assessments, medication administration, admissions/discharges and treatments
- Follow physician orders
- Completed 24 hr chart checks
- Maintained accurate computer documentation and HIPAA compliance
- Thorough interdisciplinary communication with team
Patient Care Associate
Mercy Hospital
Joplin, MO
10.2010 - 08.2011
- Assisted RN with caring for patient in ADLs, vital signs and glucose testing, catheter insertion/care, removal of saline lock, measuring intake and output, obtained stool/urine samples
- Maintained accurate EMR records with Input of all observations, vitals, blood sugars, and ADL activity
- HIPAA compliance
Education
Bachelor of Science - Currently Enrolled in BSN Program
WGU
Online12.2024
Associates of Nursing - Nursing
Labette Community College
Parsons, KS05.2014
Skills
- Team leadership and coaching
- Excellent multitasking/ time management
- Care Coordination
- Specialized Healthcare Referrals
- Patient Care Assessment
- Creative Problem Solving
- Medication Administration
- Accurate Documentation
- Attention to Detail
- Clear Patient Communication
- Critical Thinking
- Compassionate and Caring
- EPIC, Word, Microsoft Office, Windows operating systems, MEDITECH, Allscripts, ICD 10, Telehealth Doximity, TEAMS
Georgia State Board of Nursing Registered Nurse
with Nursing license compact eNLC
issued 12/28/2 expires 1/31/23
current BLS
issued: 1/29/21
Timeline
Specialty Projects Nurse Team Lead
MEDCOR
01.2021 - Current
Post Clinic RN
Methodist Kidney Transplant Center
11.2018 - 10.2020
Phone Triage RN
Mercy Cardiology Associates
12.2016 - 06.2018
RN
Fresenius Dialysis Clinic
08.2016 - 12.2016
Health Promotions/Home Health RN
Premiere Home Health
08.2014 - 05.2016
RN General surgery
Freeman Health Systems
07.2014 - 08.2014
Patient Care Associate
Mercy Hospital
10.2010 - 08.2011
Bachelor of Science - Currently Enrolled in BSN Program
WGU
Associates of Nursing - Nursing
Labette Community College