Kate Sweeney
Amherst,NY
Summary
Motivated professional with over 20 years of experience in customer service, administration, and hospitality. Thrives in fast-paced settings and consistently delivers results. Dedicated team player with a knack for completing diverse tasks and providing support to colleagues. Known for being responsible, punctual, positive, and productive even when working independently. Excels in delivering superior and upbeat customer service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative Assistant to Property Management
Benderson Development
04.2024 - Current
- Supported Property Management team with administrative tasks, such as scheduling meetings and managing calendars.
- Completed high volumes of Purchase Orders and Work Orders with accuracy.
- Carry out essential property upkeep including tasks like paving, sweeping, and landscaping.
- Reviewed project documentation to ensure budgetary compliance and precision.
- Coordinated closely with vendors to handle bidding procedures and contractual agreements.
- Prepared formal letters intended for both tenants and vendors.
Medical Receptionist
Dr. Michael J Garvey D.M.D.
11.2023 - 04.2024
- Ensured compliance with insurance requirements and payment processes.
- Coordinated patient appointments, ensuring accuracy of scheduled times.
- Maintained a well-organized reception area, contributing to a professional atmosphere and positive first impressions.
- Supported reception by answering phones and greeting or escorting visitors.
Administrative Assistant
Loggerhead Marina / Equity Lifestyle Inc.
12.2022 - 09.2023
- Oversaw ship store operations, managing merchandise, food, beverages and point-of-sale transactions.
- Supported the creation and execution of innovative administrative processes.
- Oversaw purchase orders, invoicing, and payment transactions.
- Took care of members and boaters. Including fueling boats, delivering supplies to their boats, calling in guests through security gate.
- Draft and sent leases, ran monthly billing of customers including dockage fees, meter readings. Performed Month End procedures and reports.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
Administrative Assistant
Byrncliff Golf Resort & Banquets
11.2019 - 11.2022
- Delivered guidance and information to members, guests, and vendors.
- Provided bartending services and served at events, banquets, and restaurant settings.
- Streamlined administrative tasks across front office, pro shop, motel and restaurant.
- Upheld strict standards for quality and operational performance.
Senior Clerk Typist
Town Of Clarence Building Dept.
05.2016 - 11.2019
- Assisting high volume of contractors and customers in person and on phone. Providing them information needed and submitting their Building Permits.
- Working through Building Permits from start to finish using thorough lists to ensure all needed paperwork and information, entering all data from permit application and issuing permit once ready.
- Established work schedules, manage calendars, and arrange daily appointments for inspections with Code Enforcement officials.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using computer. Vault obtaining all blue prints and permits with lifting up to 50 pounds.
- Draft and send letters for FOIL responses and court citations. Managed all Plumbing Licenses for Town of Clarence, including renewals and payments.
Administrative Assistant / Payroll Specialist
Goergen Mackwirth / Niagara Custom Fabrication
05.2015 - 05.2016
- Review time sheets, work charts, wage computation to detect and reconcile payroll discrepancies. Process and issue employee paychecks and statements of earnings and deductions.
- Process paperwork for new employees and enter employee information into payroll system. Distribute and collect timecards for over 100 employees each pay period.
- Performed work in accounts receivable, accounts payable and purchase orders.
- Worked out on floor in steel plant to ensure proper products were needed and projects were done within timely manner.
Administrative Assistant
Synergy Global Solutions
08.2003 - 05.2015
- Received, recorded, and banked cash, checks, credit card transactions and vouchers as well as reconciled records of bank transactions.
- Accounts Receivable specialist for 5 sales representatives; included working with our customers on billing questions, inquiries, payments, aging reports and monthly statements.
- Ensured all orders and service calls were complete to customer satisfaction and that all accounts were up to date and current.
- Duties include whole-day scheduling for technicians in 3 major company locations, as well as satellite locations around country and World.
- Assigned to major account teams such as M&T Bank, HSBC Bank and Retrofit to assist in quality control. Worked closely with different departments such as Logistics, Inside Sales and Technicians.
Education
High School Diploma -
Clarence High School
Clarence, NYSkills
- Superior Customer Service Skills
- Multitasking and Time Management
- Highly Efficient and Productive
- Scheduling and Dispatching
- Team Player
- Office Administration
- Data entry
- Computer skills
- Meticulous attention to detail
- Strong Detailed Organizational Skills
Certification
New York State Civil Service Exam / Senior Clerk Typist
Timeline
Administrative Assistant to Property Management
Benderson Development
04.2024 - Current
Medical Receptionist
Dr. Michael J Garvey D.M.D.
11.2023 - 04.2024
Administrative Assistant
Loggerhead Marina / Equity Lifestyle Inc.
12.2022 - 09.2023
Administrative Assistant
Byrncliff Golf Resort & Banquets
11.2019 - 11.2022
Senior Clerk Typist
Town Of Clarence Building Dept.
05.2016 - 11.2019
Administrative Assistant / Payroll Specialist
Goergen Mackwirth / Niagara Custom Fabrication
05.2015 - 05.2016
Administrative Assistant
Synergy Global Solutions
08.2003 - 05.2015
High School Diploma -
Clarence High School
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