Kate Vespa
St. Petersburg
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
18
18
years of professional experience
Work History
Property Manager
Michelson Realty Company LLC
09.2023 - Current
- Administered operations to manage needs of more than 500 tenants across 349 property units, including one retail unit.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Communicated effectively with owners, residents, and on-site associates.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained 95% or higher occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Improved community engagement by organizing tenant appreciation events and feedback sessions.
Property Manager
Richman Property Services
08.2021 - 02.2023
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Administered operations to handle needs of more than 220 tenants across 132 property units.
- Developed and executed plan to achieve and maintain 97% or better rate of occupancy.
- Maintained sufficient number of units market-ready for lease.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Responsible for weekly and monthly reporting for ownership
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Developed, reviewed and submitted property operating and capital budgets.
Assistant Property Manager
Bainbridge Companies
12.2015 - 08.2021
- Oversaw monthly collections of over $200,000 in funds, maintaining zero delinquency by building positive relationships with tenants.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Complied with fair housing requirements and contractual obligations by resolving tenant issues and service needs.
- Boosted occupancy to 99% by leveraging market knowledge and successful promotional strategies.
- Detailed and promoted specifics of accommodations during tours of vacant condominiums for prospective clients.
- Administered operations to handle needs of more than 400 tenants across 256 property units.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Established strong, professional relationships with co-workers and residents by promoting team collaboration and delivering exemplary service.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Assistant Property Manager
Incore Residential
11.2012 - 12.2015
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Showed apartments to potential tenants and answered questions regarding community.
- Maintained low delinquency through positive relationships with tenants
- Organized and participated in meetings on monthly basis to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Kept accurate records of all resident and tenant correspondence.
Project Liaison
G&D Integrated
10.2007 - 10.2012
- Sole representative of G&D Integrated at our key account, Caterpillar
- Single point of control of trailer dwell project that reduced cost for Caterpillar by 45% ($192,572) within two financial quarters
- Collaborated with Cat team members on empty mile project that reduced empty miles by 5% over eight months, thereby promoting cost savings and emphasizing productivity
- Increased revenues and supported business goals by developing logistical strategies.
- Exceeded goals through effective task prioritization and great work ethic.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelor of Science - Business Administration
Bradley University
Peoria, IL05.2006
Skills
- Property management expertise
- Financial budgeting and reporting
- Customer service-focused
- Software utilization
- Business administration
- Marketing and advertising
- Exceptional oral and written communication skills
- Software: Yardi, OneSite, RentCafe CRM Flex, Microsoft Outlook and Excel
Timeline
Property Manager
Michelson Realty Company LLC
09.2023 - Current
Property Manager
Richman Property Services
08.2021 - 02.2023
Assistant Property Manager
Bainbridge Companies
12.2015 - 08.2021
Assistant Property Manager
Incore Residential
11.2012 - 12.2015
Project Liaison
G&D Integrated
10.2007 - 10.2012
Bachelor of Science - Business Administration
Bradley University
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