Kate Villalpando
Denton
Summary
I am a dedicated and punctual professional with a strong work ethic and a proven ability to learn quickly. I am passionate about building relationships and connecting with new people while consistently setting and achieving ambitious goals. I have always been committed to positively contributing to team dynamics and driving success through collaboration and effective communication. I am eager to leverage skills in a dynamic environment that values growth and innovation.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Bakery Assistant
Amarillo’s Baking Diva
Amarillo, TX
06.2020 - 03.2024
- Supported head baker in preparing and baking diverse breads, pastries, and desserts, consistently meeting quality standards.
- Delivered exceptional customer service while assisting customers with orders and managing deliveries.
- Participated in daily cleaning and organization of bakery workspace, following food safety and sanitation guidelines to maintain a clean and safe work environment.
- Created social media content to engage new customers and inform returning customers of new offerings.
Server
Twin Peaks Sports Bar & Restaurant
Amarillo, TX
09.2022 - 11.2023
- Delivered exceptional customer service by taking orders, serving food and beverages, and ensuring guest satisfaction throughout dining experience.
- Managed multiple tables simultaneously, prioritizing tasks and maintaining a high level of organization to ensure efficient service to all guests.
- Explained menu items, specials, and drink recommendations to enhance guest experience.
- Collaborated with kitchen staff to coordinate timely meal deliveries and maintain accuracy in order fulfillment.
Server/Concessions
Cinergy Entertainment
Amarillo, TX
02.2021 - 06.2022
- Managed cash transactions while delivering exceptional customer service in fast-paced restaurant environment.
- Operated POS system to accurately ring up orders and efficiently process payments, enhancing customer experience.
- Collaborated with kitchen staff to ensure timely food delivery, improving overall service efficiency.
Education
Bachelor of Science - Criminal Justice
Texas Women’s University
Denton, TX07-2026
Associate - Criminal Justice
Amarillo College
Amarillo, TX01-2023
Skills
- Punctuality
- Display setup
- Recipe following
- Product packaging
- Customer service
- Food handling safety
- Punctual and reliable
- Workplace safety
- Flexible schedule
- Customer satisfaction
- Cash management
- Cash register operation
- Cash handling
- Work prioritization
- Food running
- Phone etiquette
- POS system experience
- Menu memorization
- Friendly and outgoing
- Verbal and written communication
- Upselling and cross selling
Accomplishments
I graduated with a 4.0 GPA and on the Chancellors list.
Certification
- 03/2024 TABC Cerificate #9945536
- 02/2023 Texas Food Handler Certificate #207947
Timeline
Server
Twin Peaks Sports Bar & Restaurant
09.2022 - 11.2023
Server/Concessions
Cinergy Entertainment
02.2021 - 06.2022
Bakery Assistant
Amarillo’s Baking Diva
06.2020 - 03.2024
Associate - Criminal Justice
Amarillo College
Bachelor of Science - Criminal Justice
Texas Women’s University
Achievements
I was on the Chancellors list all 4 semesters at Texas Woman's University.
I was a member of the Honor Society.