Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Webb

Excelsior Springs,MO

Summary

Adept at enhancing client satisfaction and building strong professional networks, my tenure at 7thRow Productions and Excelsior Springs Police Department showcases exceptional customer service and social media marketing skills. Demonstrated expertise in creative roles, strong social skills, achieving increased client retention and engagement. Seasoned spokesperson and communication leader well-versed in media, online and community outreach strategies. Experienced updating social media and websites, editing with various software to create one of a kind videos for clients. Skilled in pitching stories and engaging media to promote specific talking points to bridge the gap between law enforcement and the community.

Overview

12
12
years of professional experience

Work History

Professional Makeup Artist

7thRow Productions
03.2012 - Current

Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.

  • Sanitized makeup tools to avoid spread of infection.
  • Professionally applied makeup to clients for productions and performances in film, tv and commercial industry.
  • Increased repeat clientele through exceptional customer service and attention to detail in makeup application.
  • Built a strong professional network by collaborating effectively with other industry professionals such as hairstylists, fashion designers, and model agencies.

Public Information Officer Assistant

Excelsior Springs Police Department
09.2022 - 05.2024
  • Improved media relations for the organization, cultivating partnerships with local press outlets.
  • Developed social media content, edited videos and interviews for different platforms, driving increased engagement from followers.
  • Streamlined workflows for communication projects, ensuring timely completion within budget constraints.
  • Managed routine and crisis communications with media and members of public.
  • Photographed and edited portraits of officers for in house use, photography for all police related events.


Records Clerk

Excelsior Springs Police Department
03.2020 - 08.2021
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Proofread reports as the last stage of approval process.
  • Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
  • Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
  • Emailed and printed records, disks, flash drives for civilians, attorneys and outside agencies.
  • Maintained a high level of customer satisfaction by promptly addressing inquiries and concerns related to records access and usage, demonstrating a commitment to excellent service.

Education

GED -

Robinson ISD
Waco, TX

Esthetics License

Independence College of Cosmetology
Independence, MO

Skills

  • Working under pressure
  • Strong Communication Skills
  • Decision-Making
  • Detail-orientated
  • Customer Service
  • Professionalism and Etiquette
  • Social Media Marketing and Networking
  • Client Relationship Building
  • Sales and Upselling

Timeline

Public Information Officer Assistant

Excelsior Springs Police Department
09.2022 - 05.2024

Records Clerk

Excelsior Springs Police Department
03.2020 - 08.2021

Professional Makeup Artist

7thRow Productions
03.2012 - Current

GED -

Robinson ISD

Esthetics License

Independence College of Cosmetology
Kathryn Webb