Kate Webster
Phoenix,AZ
Summary
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Polite and accommodating professional bringing several years of experience in hospitality settings. Sincere and helpful when working with guests, families, and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Studio Assistant
Yogabox
Phoenix , AZ
12.2024 - Current
- Performed administrative tasks such as scheduling, filing, and data entry.
- Trained new employees and maintained healthy staff morale through consistent coaching and team building.
- Promoted classes and facility amenities on social media.
- Maintained accurate records of student attendance, contact information, health history forms.
- Performed administrative tasks including scheduling, client communication, and record keeping.
Front Desk Receptionist
SKNRGY Aesthetics
Tucson , AZ
10.2024 - 05.2025
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Consulted with customers to understand needs and recommend professional services.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Trained new employees on proper front desk operations and customer service techniques.
- Advised customers on beauty treatments, services and products.
Private Nanny
Ana Keck
Phoenix, AZ
06.2023 - 09.2024
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Provided supervision and guidance to ensure safety of children in all situations.
- Dropped off and picked up children from school and extracurricular commitments.
- Engaged in after-school activities by assisting with sports practice and homework assignments.
Restaurant Hostess
Sushi Brokers
Phoenix, AZ
01.2023 - 10.2023
- Greeted guests and sat customers at tables or in waiting areas.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Balanced cash register at end of shift according to established procedures.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Hostess Manager
Taberna De Arcadia
Phoenix, AZ
03.2021 - 06.2023
- Trained and delivered orientation for new hostesses in alignment with company-established standards.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Created daily schedules for the hostess staff to ensure appropriate staffing levels during peak times.
Sales Associate
Jane Mid Century Modern
Phoenix, AZ
01.2021 - 02.2022
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers to determine wants or needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Handled customer complaints in a professional manner.
Education
Some College (No Degree) -
University of Arizona
Tucson, AZSkills
- Customer service
- Conflict resolution
- Time management
- Effective communication
- Problem solving
- Relationship building
- Organizational skills
- Adaptability and flexibility
- Reliability
Certification
- CPR Certified
Timeline
Studio Assistant
Yogabox
12.2024 - Current
Front Desk Receptionist
SKNRGY Aesthetics
10.2024 - 05.2025
Private Nanny
Ana Keck
06.2023 - 09.2024
Restaurant Hostess
Sushi Brokers
01.2023 - 10.2023
Hostess Manager
Taberna De Arcadia
03.2021 - 06.2023
Sales Associate
Jane Mid Century Modern
01.2021 - 02.2022
Some College (No Degree) -
University of Arizona
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