Organized and dedicated administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks and projects. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
The Florida Senate: Senate Administration
01.2021 - Current
Prepare routine reports for Senators and staff using Excel Spreadsheets and data from the Florida Legislature’s MyHR system and reviews data to ensure information is complete and accurate
Create, update and maintain the Senate's organizational charts weekly using Microsoft Visio
Modifications are to reflect structural changes in the Senator’s district offices and Tallahassee-based offices
Oversee the Senate’s Service Recognition Program which highlights and recognizes staff’s achieved milestones with the Senate
Assist the Director in conducting and coordinating daily activities including administrative functions, reports, research and special project preparation
Maintain and update the Senate Administration Intranet using SharePoint.
Program Specialist
The Florida Senate: Senate Administration
11.2020 - 01.2021
Oversaw and managed the Senate training program
Provided training to Senators, Senate staff, new hires, and volunteers through the Senate training portal, Articulate, and LinkedIn Learning
Offered administrative support and services to Senators and Senate staff
Prepared routine reports for Senators and staff using Excel Spreadsheets and data from the Florida Legislature’s MyHR system and reviews data to ensure information is complete and accurate
Created, updated and maintained the Senate's organizational charts weekly using Microsoft Visio
Modifications are to reflect structural changes in the Senator’s district offices and Tallahassee-based offices
Oversaw the Senate’s Service Recognition Program which highlights and recognizes staff’s achieved milestones with the Senate
Assisted the Director and Deputy Director in conducting and coordinating daily activities including administrative functions, reports, research and special project preparation
Prepared, drafted, and proofed routine correspondence prior to the release to Senators and staff
Drafted and maintained the Senate’s administrative policies and procedures
Placed supply orders for Senate supplies and merchandise/memorabilia
Senate Page Program Coordinator for 2019 and 2020 Sessions.
Office Administrator
The Florida Senate: Senate Administration
03.2019 - 10.2020
Offered administrative support and services to Senators and Senate staff
Prepared routine reports for Senators and staff using Excel Spreadsheets and data from the Florida Legislature’s MyHR system and reviews data to ensure information is complete and accurate
Created, updated, and maintained the Senate's organizational charts weekly using Microsoft Visio
Modifications are to reflect structural changes in the Senator’s district offices and Tallahassee-based offices
Oversaw the Senate’s Service Recognition Program which highlights and recognizes staff’s achieved milestones with the Senate
Assisted the Director and Deputy Director in conducting and coordinating daily activities including administrative functions, reports, research and special project preparation
Prepared, drafted, and proofed routine correspondence prior to the release to Senators and staff
Drafted and maintained the Senate’s administrative policies and procedures
Placed supply orders for Senate supplies and merchandise/memorabilia
Senate Page Program Coordinator for 2019 and 2020 Sessions.
Human Resource Specialist
Department of State: Division of Administrative Services
10.2016 - 02.2019
Administered the Department's recruitment and hiring activities, including but not limited to, posting all job announcements in People First, monitoring status of open jobs and reviewing selection modules and new hire packets for completeness, accuracy and compliance with applicable statutes, rules, policies and procedures
Processed the Department's Security Background Investigations of employees, contractors, volunteers and interns, as required per policy
Provided technical assistance and training to hiring managers on recruitment, hiring and background screening procedures
Participated in job fairs, attends briefings with local community partners and advocacy groups to promote recruitment and hiring diversity initiatives
Prepared reports using data from the People First system, Impromptu, Skillsoft, and/or some other program; reviews data to ensure information is complete and accurate; conducts summaries, trend analyses or recommendations to requester
Oversaw the maintenance of employment records in accordance with applicable retention schedules
Schedules and prepares records for storage
May assist with new employee on-boarding/orientation, including employment eligibility verification (i.e., I-9 and e-Verify) and in the administration of the Department's Skillsoft/Learning Management System and Classification.
Personnel Technician III
Department of State: Division of Administrative Services
10.2015 - 09.2016
Oversaw and administered the Department's position classification functions
Determined proper position classification and transaction type based on analysis of documentation and applicable class specifications and broadband occupational profiles
Provided technical assistance to agency managers and staff in the preparation of position descriptions
Prepared reclassification packages for submission to Department of Management Services
Maintained up-to-date position description files
Periodically audited position descriptions to ensure currency
Processed all personnel actions and organizational changes in the People First system
Oversaw the Department's performance planning and evaluation system processes
Assisted managers with navigating the People First Performance and Talent Management module
Assisted managers with creating SMART performance expectations
Monitored compliance with performance expectation setting and evaluation deadlines
Created, updated and maintained the Department's organizational charts monthly to reflect organizational changes
Processed Level 2 criminal background checks, as required
Conducted new employee orientation for Career Service, SES and SMS employees and prepared new hire personnel files
Oversaw maintenance of employment records in accordance with applicable retention schedules
Scheduled and prepared records for storage
Prepared HR-related reports through the People First system.
Administrative Assistant II
Department of State: Division of Elections
02.2012 - 10.2015
Assisted bureau chief in conducting and coordinating daily activities including administrative, scheduling and coordination, as well as report and special projects preparation
Reviewed and created a variety of routine email correspondence, formalized letters, and special reports
Updated and maintained bureau’s procedure manual using Microsoft Word
Gathered information, investigated subject matter, and created display materials and spreadsheets for various bureau and division meetings and conference calls
Scheduled, coordinated, and prioritized bureau meeting and event calendar using Microsoft Outlook
Served as CCIS Administrator for the bureau
Served as customer service liaison for the division including constant interaction with Supervisors of Elections, staff, and the general public
Daily tracking of personal statistical reports using Excel Spreadsheets and Access Database
Tracked and maintained the Address Confidentiality Program using DAVID, Voter Focus and CCIS software
Maintained and distributed supply inventory, as well as created, organized, and maintained accurate electronic and hard copy files and inventory
Bureau liaison with the department’s human resources department regarding coordination of applicant interviews, new hire formwork, as well as first day setup
Data entry experience related to processing felon files, HSMV verifications, and death matches in large quality.
Education
Bachelor of Science - Family and Child Sciences
Florida State University
Tallahassee, FL
12.2010
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Microsoft Word
Microsoft Excel
Microsoft Outlook
Excel spreadsheets
Spreadsheet Management
Scheduling and calendar management
Certification
Official Notary Public
Timeline
Administrative Assistant
The Florida Senate: Senate Administration
01.2021 - Current
Program Specialist
The Florida Senate: Senate Administration
11.2020 - 01.2021
Office Administrator
The Florida Senate: Senate Administration
03.2019 - 10.2020
Human Resource Specialist
Department of State: Division of Administrative Services
10.2016 - 02.2019
Personnel Technician III
Department of State: Division of Administrative Services
10.2015 - 09.2016
Administrative Assistant II
Department of State: Division of Elections
02.2012 - 10.2015
Bachelor of Science - Family and Child Sciences
Florida State University
Official Notary Public
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